VoIP and Web Calls: Tips for Better Remote Communications

Focused View

Amber Israelsen

1:23:50

82 View

1. Course Overview

1. Course Overview.mp4

01:45

2. Course Introduction

1. Course Introduction.mp4

02:29

2. Why This Course.mp4

02:59

3. What Youll Learn.mp4

02:12

3. Before the Call - Scheduling and Preparing

1. Module Introduction.mp4

02:30

2. Purpose for the Call.mp4

08:17

3. Audience.mp4

02:38

4. Scheduling.mp4

04:41

5. Tools.mp4

02:27

6. Preparation for the Call.mp4

01:47

7. Pulling It All Together.mp4

01:16

4. During the Call - Managing and Participating

1. Module Introduction.mp4

01:41

2. Its Time to Start the Call (Almost).mp4

09:25

3. Its Time to Start the Call (Really).mp4

04:16

4. What to Do During the Call - Part 1.mp4

05:24

5. What to Do During the Call Part 2.mp4

11:07

6. Wrapping up the Call.mp4

00:49

7. Pulling It All Together.mp4

00:53

5. After the Call - Summarizing and Following Up

1. Module Introduction.mp4

01:41

2. Actions to Take After the Call.mp4

06:13

3. Pulling It All Together.mp4

01:11

6. Course Summary and Next Steps

1. Course Summary.mp4

05:39

2. Additional Tips and Resources.mp4

02:30

Description

With more people working remotely, the importance of remote communication skills has never been greater. This course will teach you how to prepare for a web call, how to lead or participate in the call, and then how to take action afterwards.

What You'll Learn?

With more and more employees working remotely, remote communication skills have become increasingly important. This is especially true of VoIP or web-calls. However, in a world full of distractions, deadlines, competing time zones, and a dizzying array of tools, how can you maximize the time you have on these calls? How can you effectively transition from communicating face-to-face with someone in an office to communicating with someone who's perhaps half a world away? In this course, VoIP and Web Calls: Tips for Better Remote Communications, you'll learn this and much more. First you'll learn how to prepare for the call. Then you'll learn how to effectively lead or participate in the call. Finally you'll explore the actions to take after the call is complete. When you're finished with this course, you'll have a solid understanding of remote communications and how they can help you move forward as an effective communicator in your field.

More details

User Reviews

Rating

average 0

Total votes0

Focused display

VoIP

Amber Israelsen

Instructor's Courses

Amber has been a software developer and technical trainer since the early 2000s. She holds certifications for AWS and a variety of Microsoft technologies. In recent years, she has focused on AWS, Machine Learning, Azure, Power Apps, Dynamics 365, SharePoint and .NET, teaching students around the world. She also works to bridge the gap between developers, designers and businesspeople with her expertise in visual communication, user experience and business/professional skills.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.