Understanding Customers Using Jobs To Be Done with David Duncan
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1:25:02
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01 - What jobs are your customers trying to get done.mp4
00:33
01 - Why do customers make the choices they do.mp4
03:12
02 - JTBD A language, a method, a mindset.mp4
01:56
01 - Defining customer jobs.mp4
06:06
02 - Looking through the jobs lens.mp4
04:08
03 - Cafe case study Discovering customer jobs.mp4
03:12
04 - Customer circumstances.mp4
03:49
05 - Getting to deep customer insights.mp4
03:38
06 - Current solutions, workarounds, and the real competition.mp4
04:03
07 - Quality from the customers perspective.mp4
04:10
08 - Help wanted signs.mp4
03:02
09 - What if your customer is an organization.mp4
05:30
10 - Building a complete picture of the customer.mp4
00:58
01 - The Jobs To Be Done thought process.mp4
03:10
02 - Talking to customers in the wild.mp4
03:17
03 - How to interview a customer.mp4
05:02
01 - Thinking customer-first.mp4
03:11
02 - Four customer-centric mindsets.mp4
03:49
01 - Creating customer-centric strategies.mp4
02:58
02 - Creating customer-centric innovations.mp4
03:09
03 - Building customer-centric organizations with LinkedIns CPO Tomer Cohen.mp4
08:37
04 - Lessons learned from LinkedIns journey implementing jobs to be done.mp4
06:18
01 - Jobs To Be Done as a way of life.mp4
01:14
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Linkedin Learning
View courses Linkedin LearningLinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications.
It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.
- language english
- Training sessions 23
- duration 1:25:02
- English subtitles has
- Release Date 2023/05/24
