About Customer Success ManagementLearn More
A customer success manager guides the customer through the sales process to the support stage. Instead of working as a customer support agent, Customer Success Managers build a direct relationship with customers and provide them with timely recommendations. This helps to grow and achieve goals while simultaneously strengthening your relationship with the business.
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Linkedin Learning
Laurence Gartside
Demand and Capacity Management for Operations 1:06:44
English subtitles
07/09/2023
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Linkedin Learning
Sam Stern
Customer Experience Strategy: Build a Customer-Centric Culture 42:35
English subtitles
06/27/2023
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Linkedin LearningUnderstanding Customers Using Jobs To Be Done with David Duncan
1:25:02
English subtitles
05/21/2023
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Pluralsight
Rich Gilbane
Help Desk Essentials: Customer Interaction 3:24:02
English subtitles
02/19/2023
Linkedin Learning
Elaine Harris and Madecraft
Providing Legendary Customer Service 1:14:16
01/09/2023
