Writing Process Instructions and Directions

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Alan Ackmann

1:02:16

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1. Understanding Process Instruction Basics

1. Module Introduction.mp4

02:40

2. The Role of Process Instructions in Business and Tech Writing.mp4

02:32

3. What Process Instructions Are Not.mp4

02:46

4. The Organization for Process Instructions.mp4

01:37

5. Using Graphics and Images in Process Instructions.mp4

03:59

6. Analyzing a Process Instructions Audience.mp4

05:01

7. Module One Wrap-Up Checklist.mp4

01:05

2. Drafting the Introduction to Process Instructions

1. Deciding on the Title.mp4

00:47

2. Including All Elements of an Introduction.mp4

00:55

3. Working With Warnings and Cautions.mp4

06:15

4. Exploring a Sample Introduction.mp4

04:25

5. Module Checklist.mp4

03:52

3. Drafting the Body to Process Instructions

1. Module Intro.mp4

02:10

2. Pacing Steps According to a Readers Needs.mp4

03:19

3. Placing the Action Prominently in a Step.mp4

04:07

4. Working With Feedback Statements.mp4

02:00

5. Picking an Appropriate Numbering System.mp4

01:39

6. Exploring a Sample Process Instructions Body.mp4

05:02

7. Module Three Checklist.mp4

01:02

4. Drafting the Process Instruction Conclusion

1. Developing Process Instructions Conclusions.mp4

00:51

2. Working With Troubleshooting Sections.mp4

02:04

3. Exploring a Final Draft of Instructions.mp4

01:57

4. Where to Go for More Information.mp4

01:16

5. Module Four Checklist.mp4

00:55

Description

Process instructions and directions are some of the most common kinds of writing for IT professionals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.

What You'll Learn?

Process instructions and directions are some of the most common kinds of writing for IT professionals, whether they’re incidental responses to things like email queries or full-fledged manuals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.

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Writing

Technical Writing

Alan Ackmann

Instructor's Courses

Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children. His professional specialties include career development writing and the rhetoric of slideware and presentations. In his spare time, he enjoys jogging, reading, and singing (though not always in that order).

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.