Writing in the Workplace: Email, Memos, Reports, and Social Messaging

Focused View

Alan Ackmann

3:42:33

201 View

1. Course Overview

1. Course Overview.mp4

01:21

02. The Traits and Functions of Workplace Writing

01. General Introduction and Course Objectives.mp4

07:05

02. Professional Writing Trait One - Clarity.mp4

04:17

03. Professional Writing Trait Two - Correctness.mp4

06:27

04. Professional Writing Trait Three - Conciseness.mp4

03:54

05. Professional Writing Trait Four - Comprehensiveness.mp4

02:56

06. Professional Writing Trait Five - Accessibility.mp4

02:49

07. Professional Writing Trait Six - Appearance.mp4

02:38

08. Professional Writing Trait Seven - Accuracy.mp4

03:01

09. Professional Writing Trait Eight - Honesty.mp4

05:48

10. Professional Writing Trait Nine - The Writing Situation.mp4

08:55

11. Module Review.mp4

01:46

3. Interacting via Email

1. Emails Role in the Workplace.mp4

03:54

2. The Structure and Features of Email.mp4

06:13

3. Top Ten Tips of Email Etiquette.mp4

09:39

4. Most Important Concepts About Email.mp4

01:13

4. Developing Routine and Sensitive Memos

1. The Role and Form of Memos.mp4

06:07

2. Developing Routine Memos.mp4

07:16

3. Developing Sensitive Memos.mp4

10:07

4. Most Important Concepts About Memos.mp4

01:07

5. Understanding Informal Reports

1. Introducing Informal Reports.mp4

03:23

2. What All Informal Reports Have in Common.mp4

03:18

3. Most Important Concepts About Informal Reports.mp4

01:09

6. Field and Trip Reports

1. Introduction to Trip Reports.mp4

02:38

2. Different Types of Trip Reports.mp4

04:18

3. Developing a Trip or Field Report.mp4

02:08

4. Analyzing a Sample Trip Report.mp4

03:46

5. The Most Important Trip Report Concepts.mp4

01:04

7. Incident Reports - Documenting When Something Goes Wrong

1. Introduction to Incident Reports.mp4

04:14

2. Examples of Incident Types.mp4

03:36

3. Developing an Incident Report.mp4

04:59

4. Analyzing a Sample Incident Report.mp4

03:26

5. The Ethics of Incident Reports.mp4

03:26

6. The Most Important Concepts About Incident Reports.mp4

01:05

8. Test Reports - Presenting Experiments and Diagnostics

1. Introduction to Test Reports.mp4

03:24

2. Developing a Test Report.mp4

04:39

3. Analyzing a Sample Test Report.mp4

03:54

4. Most Important Concepts About Test Reports.mp4

00:42

9. Investigative Reports - Communicating Different Options

1. Introduction to Investigative Reports.mp4

03:14

2. Developing an Investigative Report.mp4

03:18

3. Analyzing a Sample Investigative Report.mp4

05:01

4. Most Important Concepts About Investigative Reports.mp4

01:21

10. Progress Reports - Keeping Supervisors Informed About a Project

1. Introduction to Progress Reports.mp4

04:14

2. Developing an Progress Report.mp4

11:14

3. Analyzing a Sample Progress Report.mp4

06:19

4. Most Important Concepts About Progress Reports.mp4

01:12

11. Meeting Minutes

1. Introduction to Meeting Minutes.mp4

04:27

2. Developing Meeting Minutes.mp4

04:16

3. Analyzing Sample Meeting Minutes.mp4

05:02

4. Most Important Concepts About Meeting Minutes.mp4

01:10

12. Internal Social Media Platforms - Using Office Instant Messaging

1. Defining Traits of Office Social Messaging.mp4

05:13

2. Using Office Social Messaging Well.mp4

04:40

3. Most Important Concepts About Office Social Messa.mp4

01:02

13. Your Main Takeaways - Conclusion and Additional Resources

1. The Most Important Concepts from the Entire Course.mp4

06:21

2. Where to Go for Additional Resources.mp4

02:47

Description

Effective professional writing, which happens consistently and inescapably, is one of the main driving forces of a productive workplace. This course covers the most common features and forms of everyday workplace writing, as well as strategies for creating and refining such writing.

What You'll Learn?

Writing in the workplace is often thought of as something coming in short bursts, or associated with major initiatives. The bulk of workplace writing, though, happens on a sustained, daily basis in the form of emails, memos, interoffice social communication, and routine informal reports. The average worker, regardless of field, generates 10-15 pages of writing a week. Proficiency with and understanding of these writing tasks will increase workplace efficiency and productivity, as well as the ultimate value of the writing itself. This course covers the most common, repeatable types of internal office communication, how to create this writing, and how to revise it for maximum impact and value.

More details

User Reviews

Rating

average 0

Total votes0

Focused display

Writing

Email Writing and Etiquette

Email Productivity Hacks

Alan Ackmann

Instructor's Courses

Alan Ackmann teaches business and technical writing in the Writing, Rhetoric, and Discourse Department at DePaul University in Chicago, IL, where he lives with his wife and two children. His professional specialties include career development writing and the rhetoric of slideware and presentations. In his spare time, he enjoys jogging, reading, and singing (though not always in that order).

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.