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Windows 11 for IT Support: Troubleshooting Basics

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Brien Posey

1:05:16

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  • 01 - Troubleshooting Windows 11.mp4
    00:48
  • 01 - Windows 11 troubleshooting best practices.mp4
    02:34
  • 01 - Booting into Safe Mode.mp4
    04:20
  • 02 - Resetting Windows.mp4
    07:17
  • 03 - Restoring Windows.mp4
    04:35
  • 01 - Working with troubleshooters.mp4
    03:57
  • 02 - Cleaning up the hard disk.mp4
    03:45
  • 01 - Fixing boot problems.mp4
    03:27
  • 02 - Removing unwanted startup items.mp4
    05:39
  • 01 - Reinstalling a Windows Store application.mp4
    03:14
  • 02 - Reinstalling a Win32 application.mp4
    04:12
  • 03 - Repairing a Win32 application.mp4
    02:40
  • 04 - Fixing an application compatibility problem.mp4
    03:31
  • 01 - Verify your Windows build number.mp4
    00:51
  • 02 - Running Windows Update.mp4
    02:03
  • 03 - Using the Windows Update Troubleshooter.mp4
    02:01
  • 04 - Resolving common update errors.mp4
    05:43
  • 05 - Removing a buggy update.mp4
    01:33
  • 06 - Restoring a previous build.mp4
    02:39
  • 01 - Next steps.mp4
    00:27
  • Description


    Whether you’re working with brand-new software releases, or trusted operating systems that you’ve used for years, things can often go wrong, for a number of reasons, and it’s important to know how to troubleshoot problems as they arise. Windows is no different, and in this course, Microsoft MVP Brien Posey provides a comprehensive guide to troubleshooting a range of Windows 11 issues for IT professionals–especially help desk professionals. Brien covers basic troubleshooting best practices and guidance specific to tools, troubleshooting apps and hardware, remote troubleshooting, and more.

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    I have worked in IT in at least some capacity since the age of 16. Prior to going freelance, I served as a network engineer for the United States Department of Defense at Fort Knox, and as CIO for a chain of hospitals and healthcare facilities. I have also worked as a network administrator for some of the largest insurance companies in America. I went freelance in the year 2000, and have become a prolific technology author. I have authored, co-authored, or contributed to over 50 books, and have created over a dozen video training courses. These are in addition to my 7000+ articles and papers. I also routinely speak at various IT related events. In addition to my continued work in IT, I have spent the last several years training as a commercial scientist-astronaut candidate in preparation for a mission to study polar mesospheric clouds.
    LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.
    • language english
    • Training sessions 20
    • duration 1:05:16
    • English subtitles has
    • Release Date 2024/04/20