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Windows 10 Troubleshooting, Part 1

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Mike Halsey

2:33:56

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  • 01 - Course Overview.mp4
    01:18
  • 02 - Module Overview.mp4
    01:44
  • 03 - Talking Users through Troubleshooting.mp4
    05:27
  • 04 - Using the Problem Steps Recorder to Demonstrate a Troubleshooting Issue.mp4
    03:15
  • 05 - Reading and Understanding the Problem Steps Recorder Reporting File.mp4
    02:43
  • 06 - Setting up a Remote Assistance Session.mp4
    03:56
  • 07 - The Remote Assistance User Experience.mp4
    02:01
  • 08 - The Remote Assistance Support Experience.mp4
    01:06
  • 09 - Initiating a Quick Assist Session.mp4
    02:16
  • 10 - Remotely Controlling a PC Using Quick Assist.mp4
    01:58
  • 11 - Using Windows Snip and Sketch.mp4
    03:26
  • 12 - Configuring Remote Desktop Services.mp4
    02:53
  • 13 - Initiating a Remote Desktop Session.mp4
    04:13
  • 14 - Managing a Remote PC Using Remote Desktop.mp4
    01:35
  • 15 - Summary.mp4
    01:20
  • 16 - Module Overview.mp4
    01:16
  • 17 - Using the Windows Reliability Monitor.mp4
    02:21
  • 18 - Using the Windows Performance Monitor.mp4
    01:33
  • 19 - Configuring and Customizing the Performance Monitor.mp4
    03:09
  • 20 - Using Data Collector Sets.mp4
    02:42
  • 21 - Using the Windows Resource Monitor.mp4
    03:11
  • 22 - Tracking Apps and Services in the Resource Monitor.mp4
    02:44
  • 23 - Tracking Network Activity in the Resource Monitor.mp4
    02:15
  • 24 - Troubleshooting with the Windows Task Manager.mp4
    04:00
  • 25 - Configuring the Windows Task Manager.mp4
    02:54
  • 26 - Obtaining Detailed Information About a Windows System.mp4
    03:57
  • 27 - Connecting System Information to a Remote Computer.mp4
    00:47
  • 28 - Summary.mp4
    01:01
  • 29 - Module Overview.mp4
    00:43
  • 30 - Creating Restore Points.mp4
    02:14
  • 31 - Rolling Back Restore Points in Windows.mp4
    01:48
  • 32 - Creating a USB Recovery Drive.mp4
    01:39
  • 33 - Rolling Back Changes in the Recovery Environment.mp4
    02:06
  • 34 - Rolling Back Windows Feature Updates.mp4
    01:41
  • 35 - Rolling Back Windows Updates.mp4
    00:58
  • 36 - Using File Versioning.mp4
    03:10
  • 37 - File Versioning Using OneDrive and Office 365.mp4
    01:59
  • 38 - Summary.mp4
    01:07
  • 39 - Module Overview.mp4
    00:50
  • 40 - Accessing the Windows Recovery Environment.mp4
    01:43
  • 41 - Different Ways to Access the Windows Recovery Environment.mp4
    00:53
  • 42 - Whats Available in the Windows Recovery Environment.mp4
    03:29
  • 43 - Different Ways to Restore Windows.mp4
    04:23
  • 44 - Troubleshooting with Command Line Tools.mp4
    03:14
  • 45 - Useful Command Line Tools.mp4
    04:58
  • 46 - Restoring a Non-booting PC.mp4
    00:50
  • 47 - Using Automatic Repair from the Recovery Console.mp4
    01:26
  • 48 - Using the BootRec Command.mp4
    00:57
  • 49 - Summary.mp4
    00:49
  • 50 - Module Overview.mp4
    00:34
  • 51 - The Windows Extended Boot Menu.mp4
    01:01
  • 52 - Accessing Windows Safe Mode.mp4
    00:56
  • 53 - Using Safe Mode for Troubleshooting.mp4
    04:15
  • 54 - Activating Windows Diagnostic Mode.mp4
    02:06
  • 55 - Using Windows Diagnostic Mode for Troubleshooting.mp4
    02:21
  • 56 - Deactivating Windows Diagnostic Mode.mp4
    00:49
  • 57 - Summary.mp4
    00:56
  • 58 - Module Overview.mp4
    01:22
  • 59 - Exploring Windows Update.mp4
    03:12
  • 60 - Configuring Windows Update.mp4
    02:40
  • 61 - Choosing How You Receive Windows Updates.mp4
    02:07
  • 62 - Pausing and Deferring Updates.mp4
    01:50
  • 63 - Controlling Windows Update with Group Policy.mp4
    01:34
  • 64 - Troubleshooting Using Update History.mp4
    01:45
  • 65 - Manually Resetting Windows Update.mp4
    02:19
  • 66 - The Disk Defragmenter.mp4
    03:05
  • 67 - Configuring Automatic Maintenence.mp4
    01:48
  • 68 - Configuring Storage Sense in Windows.mp4
    02:00
  • 69 - Using the Desk Cleanup Wizard.mp4
    01:47
  • 70 - Do You Need Third-party Disk and Windows Cleanup Tools.mp4
    01:15
  • 71 - Summary.mp4
    02:16
  • Description


    Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.

    What You'll Learn?


      In this course, Windows 10 Troubleshooting, Part 1, you'll learn how to troubleshoot, diagnose, and repair many different types of problems with Windows 10. First, you'll learn how to use remote assistance and management tools to support end users. Next, you'll discover how to use the reporting and monitoring tools in Windows before learning about recovery, diagnostic, and safe boot. Finally, you'll explore how to manage and troubleshoot Windows Update. When you're finished with this course, you'll have the skills and knowledge of Windows 10 troubleshooting needed to become a proficient support professional. Software required: Windows 10.

    More details


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    Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop experience and troubleshooting with more than a dozen books published, including The Windows 10 Productivity Handbook, the Windows 10 Accessibility Handbook and Windows 10 Troubleshooting. He encourages questions from readers and viewers through Facebook (Facebook.com/Windows.do) and Twitter (@MikeHalsey).
    Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.
    • language english
    • Training sessions 71
    • duration 2:33:56
    • level average
    • Release Date 2023/10/20