User Interviews - How to Make the Most of Them

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Max Brinckmann

32:08

20 View

1 Intro.mp4

01:40

2 UX Snacks.mp4

03:27

3 Collecing User Feedback.mp4

10:34

4 Filtering User Feedback.mp4

04:22

5 Evaluating User Feedback.mp4

04:24

6 Presenting User Feedback.mp4

04:29

7 My Feedback.mp4

00:48

8 Your Class Project.mp4

02:24

Make the Most of Your User Interviews.zip.zip

Description

Did you ever conduct user interviews? Is it maybe your daily business? At whichever stage you might be, this course will help you to get a solid foundation as well as helpful hints and tricks to master this discipline!

I think we can all agree on the purposefulness of user-centred design. The consequence of this is that you need to firmly understand your user's desires, pains, and feelings. User interviews as part of your user research are a great tool to provide evidence for informed decision making. Because you don't want to solve a problem that doesn't exist, do you?

During a user interview situation, it can be really challenging to find the right words and to not bias your interviewees. Throughout the years, I learned where you need to put your attention and when it's best to stay silent. Profit from my experience and bring yourself to the next level of your user research and make your website or app project a success!

In this course you will learn:

How to collect user feedback
How to filter user feedback
How to evaluate user feedback
How to present user feedback

I have spent many hours in the preparation and production of this course, and I really hope that you enjoy it and are able to make the most of it for your career and professional life!

About Max: I am a Senior UX Designer and User Researcher and I am a huge fan of believing in never stopping to learn. I want to share my knowledge with you and give back to the community that brought me to where I am now.

Music by Chillhop: http://youtube.com/chillhopdotcom
Birocratic - Tony's Belated Breakfast: https://soundcloud.com/birocratic

What You'll Learn?

Product Design
Design Research
User Experience
UX Design
Creative
Interviewing
Research

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Coding Interview

Interviewing Skills

Max Brinckmann

Instructor's Courses

Hello, my name is Max and I'm a Senior User Researcher and Digital Designer with more than ten years of professional experience. I love to write and to talk about UX related topics. Besides that, I am occasionally recording music.

Throughout my career, I was and still am privileged to work for many different clients from different industries like automotive, IT, food, healthcare, or life science. Having worked both for agencies and in-house, I am able to share from my broad set of knowledge that is based on successful projects of almost all possible places of action for UX and digital product design.

So far, my online learning material has helped over 60,000 students from around the globe and across all channels. Sharing is caring, and I truly believe that. I want to share my knowledge with you to push the limits of each and every one of us. Only by learning new things every day and sharing our knowledge, we can evolve and continue to get better.

I hope you enjoy my courses. If you have any questions, feel free to hit me up!

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