Troubleshooting Microsoft Teams: Voice Issues

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Daniel Stern

1:16:34

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01. Course Overview

01. Course Overview.mp4

01:48

02. Troubleshooting Audio Video and Dropped Calls

02. Understanding Troubleshooting.mp4

03:41

03. Course Roadmap.mp4

00:38

04. Before Getting Started...mp4

00:49

05. Troubleshooting Audio Video and Dropped Calls Overview.mp4

01:28

06. Scenario.Audio Video Problems.mp4

00:49

07. Clues to Identifying Audio Video Problems.mp4

02:38

08. Potential Causes of Poor Audio Video Quality.mp4

02:44

09. Asking Questions to Gather Data Audio Video.mp4

02:40

10. Causes and Solutions of Audio Video Problems.mp4

01:16

11. Troubleshooting Voice.In Person or Remotely.mp4

01:22

12. Troubleshooting an Inaudible Microphone and Grainy Camera.mp4

04:35

13. Troubleshooting Dropped Calls.mp4

02:29

14. Potential Causes of Dropped Calls.mp4

01:47

15. Asking Questions to Gather Data Dropped Calls.mp4

02:45

16. Using the Call Quality Dashboard to Find the Cause of Dropped Calls.mp4

02:50

17. Summary.mp4

02:19

03. Troubleshooting Emergency Calling Issues

19. Troubleshooting Location Detection Failures.mp4

05:23

20. Demo.Troubleshooting Location Detection Failures.mp4

01:38

21. Configuring Dynamic Emergency Calling.mp4

03:48

22. Identifying Issues with Emergency Phone Number Normalization Rules.mp4

03:03

23. Troubleshooting Missing Locations in Outbound Calls.mp4

02:59

24. Troubleshooting Dial Mask Issues.mp4

01:02

25. Demo.Troubleshooting Dial Mask Issues.mp4

01:42

26. Summary.mp4

01:06

04. Troubleshooting Direct Routing Issues

27. Troubleshooting Audio Conferencing Issues and Provisioning.mp4

03:35

28. Pairing the Session Border Controller with Phone Number Services.mp4

03:32

29. Assigning Numbers to Conferencing Bridges.mp4

01:10

30. Troubleshooting Dial Plan Normalization.mp4

01:27

31. What Is the SBC Log.mp4

01:30

32. Demo.Using the SBC Log.mp4

02:39

33. Summary.mp4

01:04

05. Course Summary

34. Summary of Preceding Modules.mp4

02:45

35. Additional Resources Thank You.mp4

01:33

Description

This course will teach you to troubleshoot Microsoft Teams issues relating to voice, video, phone systems, and more using the Microsoft Teams dashboard and tools including the Call Quality Dashboard.

What You'll Learn?

Major companies depend on efficient and affordable voice communication, both within the organization and with external parties, to facilitate business. When these services don’t work, it’s critical they’re resolved in a timely and knowledgeable manner. In this course, Troubleshooting Microsoft Teams: Voice Issues, you’ll learn to resolve common problems related to configuring and implementing voice communication features, and to handle new and unexpected problems in an intelligent, efficient manner. First, you’ll explore solving problems related to audio, video, and dropped calls. Next, you’ll discover common problems related to integrating with emergency services, and see how to troubleshoot them. Finally, you’ll learn how to troubleshoot problems related to direct routing. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting Microsoft Teams needed to quickly solve costly voice communication problems and keep business running smoothly.

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Microsoft Teams

Daniel Stern

Instructor's Courses

Daniel Stern is a coder, web developer and programming enthusiast from Toronto, Ontario, where he works as a freelance developer and designer. Daniel has been working with web technologies since the days of the dial-up, and is especially keen on JavaScript, CSS, Angular, React and TypeScript. Over the course of his work as an open-source developer, he's created many community-standards web tools including Angular Audio and Range.CSS. His tool, Range.CSS, was featured in a guest article on CSS-Tricks.com and in CSS Weekly. Daniel also shares his knowledge through speaking, such as in London, England at Full Stack Conf 2014 where he presented a talk on Web Audio and Angular best practices. Videos of Daniel speaking have been featured in such publications as JavaScript Weekly. Daniel lives in Toronto, Ontario and enjoys making electronic music and reading Game of Thrones during the rare times when he isn't writing code.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.