Troubleshooting Difficult Problems in Windows

Focused View

Mike Halsey

3:40:46

105 View

1. Course Overview

1. Course Overview.mp4

01:56

2. The Methodology of Troubleshooting

1. Course Introduction.mp4

04:04

2. Module Introduction.mp4

01:21

3. The Internal PC System.mp4

06:34

4. The External PC Ecosystem.mp4

03:00

5. Talking to PC Users About Problems.mp4

05:15

6. What Commonly Goes Wrong with PCs-.mp4

04:28

7. Summary.mp4

01:44

3. Dissecting the Windows File System and Disk Structure

01. Module Introduction.mp4

01:43

02. Understanding the Windows Disk Structure on PCs.mp4

03:21

03. The Different Partition Types and File Systems, Part 1.mp4

05:09

04. The Different Partition Types and File Systems, Part 2.mp4

05:14

05. The Windows Boot System.mp4

03:52

06. The Windows OS File Structure, Part 1.mp4

02:40

07. The Windows OS File Structure, Part 2.mp4

04:24

08. The Windows OS File Structure, Part 3.mp4

04:01

09. The Windows OS File Structure, Part 4.mp4

02:49

10. The Windows OS File Structure, Part 5 - User Folders.mp4

02:07

11. The Windows OS File Structure, Part 6 - Log Files.mp4

02:45

12. Summary.mp4

01:19

4. Understanding Networking on PCs

01. Module Introduction.mp4

01:15

02. Different Types of Network Connections in Windows.mp4

03:33

03. Obtaining Information About Network Connections, Part 1.mp4

02:16

04. Obtaining Information About Network Connections, Part 2.mp4

01:44

05. Obtaining Information About Network Connections, Part 3.mp4

01:30

06. Obtaining Information About Network Connections, Part 4.mp4

01:20

07. Configuring Advanced Network Settings, Part 1.mp4

04:20

08. Configuring Advanced Network Settings, Part 2.mp4

01:17

09. Configuring the Windows Firewall, Part 1.mp4

02:02

10. Configuring the Windows Firewall, Part 2.mp4

02:04

11. Troubleshooting Network Problems, Part 1.mp4

01:42

12. Troubleshooting Network Problems, Part 2.mp4

03:40

13. Summary.mp4

01:08

5. Advanced Troubleshooting and Repair Methods

01. Module Introduction.mp4

01:30

02. Repairing the Windows Boot System, Part 1.mp4

02:34

03. Repairing the Windows Boot System, Part 2.mp4

04:14

04. Repairing the Windows Boot System, Part 3.mp4

01:39

05. Using BcdEdit to Manage the Boot System.mp4

03:51

06. Using Safe Mode.mp4

02:15

07. Windows Diagnostic Startup.mp4

01:53

08. Using System Restore.mp4

02:57

09. Accessing System Restore from the Recovery Options.mp4

01:37

10. Resetting a Windows 8.1 or Windows 10 PC.mp4

01:46

11. Using the Automated Troubleshooters.mp4

01:05

12. Creating Recovery Media in Windows.mp4

01:52

13. Configuring a PC for Remote Access.mp4

01:32

14. Using Remote Desktop.mp4

03:08

15. Using Windows Remote Assistance.mp4

02:47

16. Working in a Remote Assistance Session.mp4

02:16

17. Using Windows 10 Quick Assist.mp4

01:55

18. Using the Problem Steps Recorder.mp4

02:57

19. Using the Game Bar Recorder.mp4

01:38

20. Summary.mp4

01:05

6. Getting Helpful Diagnostics from the Administrative Tools

01. Module Introduction.mp4

01:38

02. The Windows Administrative Tools.mp4

01:30

03. The Computer Management Console.mp4

02:58

04. Local Security Policy and Group Policy.mp4

02:07

05. Managing Windows Services.mp4

01:48

06. Firewall with Advanced Security.mp4

03:05

07. Windows Memory Diagnostics.mp4

01:00

08. Looking Around the Even Viewer.mp4

03:49

09. Attaching a Task to an Event.mp4

02:54

10. Creating a Custom Event View.mp4

04:03

11. Filtering Event and Log File Information.mp4

02:33

12. Getting Information About the PC.mp4

02:02

13. The System Information Panel.mp4

03:07

14. The System Information Panel.mp4

02:23

15. Getting Information from Task Manager.mp4

01:15

16. The Performance Monitor.mp4

02:17

17. The Resource Monitor.mp4

03:59

18. Summary.mp4

01:14

7. Using Sysinternals for Troubleshooting

01. Module Introduction.mp4

01:30

02. Introducing Microsoft Sysinternals.mp4

02:56

03. File and Disk Utilities.mp4

03:30

04. AccessEnum.mp4

02:01

05. ShareEnum.mp4

01:39

06. Networking Utilities.mp4

01:27

07. TCPView.mp4

02:00

08. Autoruns.mp4

03:56

09. Process Utilities.mp4

03:28

10. Process Explorer.mp4

03:30

11. Process Monitor.mp4

02:13

12. Security Utilities.mp4

01:15

13. System Information and Miscellaneous Utilities.mp4

01:56

14. RamMap.mp4

01:34

15. Blue Screen View.mp4

02:45

16. Summary.mp4

01:16

Description

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems.

What You'll Learn?

Not every problem on Windows PCs has a simple solution, and not every problem can be solved by reimaging your computer. In this course, Troubleshooting Difficult Problems in Windows, you'll learn the next level of diagnosis, troubleshooting, and repair, with advanced topics and tools aimed at helping you become more efficient with your IT skills. First, you'll explore the core structure of the Windows operating system software and drivers. Next, you'll dive into how to troubleshoot the most common and complex problems you'll face on PCs. Finally, you'll discover what tools and utilities can help you get the advanced diagnostic information you require. By the end of this course, you'll be able to diagnose, troubleshoot, and repair any type of complex PC problem.

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Windows Server

Mike Halsey

Instructor's Courses

Mike is a current Microsoft MVP awardee, and was first awarded in 2011. He is a recognized technical expert in the Windows desktop experience and troubleshooting with more than a dozen books published, including The Windows 10 Productivity Handbook, the Windows 10 Accessibility Handbook and Windows 10 Troubleshooting. He encourages questions from readers and viewers through Facebook (Facebook.com/Windows.do) and Twitter (@MikeHalsey).

Pluralsight

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Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.