Troubleshooting Cisco Video Collaboration Endpoints

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Sean Douglas

2:40:13

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01 - Course Overview

01 - Course Overview.mp4

01:29

02 - Identifying Cisco Collaboration Endpoint Issues

02 - Intro.mp4

02:00

03 - Registering Endpoints to CUCM.mp4

07:02

04 - Examining Factory Reset for Collaboration Endpoints.mp4

06:36

05 - Examining Cisco Jabber Registration.mp4

06:28

06 - Endpoint Registration Issues.mp4

04:14

07 - Demo Configuring CUCM to Register Endpoints.mp4

08:17

03 - Examining Common Cisco Collaboration Call Setup Issues

08 - Intro.mp4

01:28

09 - Examining Cisco MCU Call Setup Issues.mp4

06:06

10 - Examining Accept and Merge Call Connection Issues.mp4

04:19

11 - Examining Conference Cascading Issues.mp4

03:12

12 - Examining EX90 Calling Issues.mp4

04:23

13 - Demo Examining CUCM Calling Issues and Using DNA.mp4

09:45

04 - Examining Cisco Collaboration Network Connectivity Issues

14 - Intro.mp4

01:55

15 - Examining External Calls via Expressway Issues.mp4

03:37

16 - Examining Audio and Video Quality Issues.mp4

04:47

17 - Examining Codec and Bandwidth Management Using CUCM.mp4

04:05

18 - Configuring CUCM Regions and Locations.mp4

10:40

19 - Demo Verifying Codec Selection Based on Region Configuration.mp4

02:20

20 - Demo Examining SIP SDP Messages to Determine Codec Selection.mp4

07:09

05 - Examining Cisco Collaboration Server Issues

21 - Intro.mp4

01:26

22 - Examining VCS Alarms and Reports.mp4

04:44

23 - Demo Examining the VCS Alarms and Logs.mp4

03:33

24 - Examining B2B VCS Call Issues.mp4

05:07

25 - Examining Conference Participants and Phonebook Settings.mp4

02:06

26 - Examining TMS Conference Participants and CUCM Phonebook Settings.mp4

03:20

27 - Demo Creating a Custom Phonebook in TMS.mp4

04:25

28 - Demo Examining CUCM and TMS Reports and Alarms.mp4

08:13

06 - Maintaining and Managing a Cisco Video Solution

29 - Intro.mp4

01:34

30 - Examining CLI on TelePresence Endpoints.mp4

05:05

31 - Examining CLI Password Management.mp4

07:34

32 - Demo Configuring SIP CUBE Codecs and RTMT.mp4

08:24

33 - Preparing for the CIVND Exam.mp4

04:50

Description

More than ever, businesses need dynamic video solutions. This course will help simplify troubleshooting the Cisco TelePresence conferencing and the video technology used in today’s collaboration deployments and help you prepare for the CIVND exam.

What You'll Learn?

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. More than ever, businesses need dynamic video solutions. Cisco is leading this technological revolution. Cisco TelePresence creates an immersive face-to-face experience that lets users collaborate like never before. In Troubleshooting Cisco Video Collaboration Endpoints, you will examine the troubleshooting process for endpoints, servers, networks, and conferencing technology used in Cisco video networks deployments. Next, you’ll be able to configure traces and examine logs on Cisco Unified Communications Manager and Cisco VCS. Finally, you’ll learn about the command line options available to manage and maintain a Cisco collaboration solution. When you’re finished with this course, you’ll be better able to troubleshoot Cisco video conference deployments and be prepared to pass the CIVND exam. Software required: none

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Sean Douglas

Instructor's Courses

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enthusiasm when teaching. For the last decade, he has worked as a Cisco Systems Engineer that consults with a variety of clients to design, implement, build from the ground up, and maintain their Cisco Collaboration Solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.