The Art and Science of Effective Feedback

Focused View

Irina Ketkin

2:10:31

113 View

1 - Introduction

1 - Introduction.mp4

03:30

2 - What is feedback

2 - What is feedback.mp4

03:02

3 - Types of feedback.mp4

03:48

4 - Benefits of feedback.mp4

02:42

5 - Golden rules of feedback.mp4

01:35

6 - Individual exercise 1.mp4

01:35

3 - The brain on feedback

7 - The brain on feedback.mp4

03:17

8 - The Neuroscience of feedback.mp4

02:51

9 - Why do we avoid giving feedback.mp4

02:31

10 - Why do we avoid receiving feedback.mp4

01:12

4 - Giving Feedback

11 - Process for giving feedback.mp4

00:42

12 - Step 1 Feedback invitation.mp4

03:39

13 - Step 2 Giving feedback using FOFF.mp4

05:55

14 - Step 2 Giving feedback using IDGAP.mp4

01:41

15 - Step 2 Giving feedback using EEC.mp4

01:27

16 - Step 2 Giving feedback using SBI.mp4

01:56

17 - Step 3 Response.mp4

01:05

18 - Step 4 Solution.mp4

02:45

19 - Motivational feedback.mp4

07:08

20 - Feedback motivation and performance.mp4

02:48

21 - Specific vs nonspecific feedback.mp4

01:51

22 - Scope of control.mp4

02:02

23 - Providing support.mp4

02:45

24 - Feedback bias.mp4

06:53

25 - Overcoming feedback biases.mp4

02:21

5 - Asking for Feedback

26 - Process for asking for feedback.mp4

03:44

27 - Individual Exercise 2.mp4

00:56

28 - Individual Exercise 3.mp4

00:49

6 - Receiving feedback

29 - Importance of receiving feedback.mp4

03:49

30 - Process for Receiving Feedback.mp4

03:33

31 - Acting on feedback.mp4

02:49

7 - Praise

32 - Benefits of praise.mp4

02:24

33 - Process for giving praise.mp4

02:26

34 - Individual Exercise 4.mp4

01:37

35 - Praise context.mp4

02:34

8 - Reactions to Feedback

36 - Reactions to Feedback.mp4

01:36

37 - Step 1 Recognise your emotions.mp4

02:11

38 - Step 2 Manage your emotions.mp4

07:16

39 - Dealing with the reactions of others.mp4

01:46

40 - Hostility.mp4

01:45

41 - Indifference.mp4

01:01

42 - Lack of confidence and selfpity.mp4

01:36

43 - Responsibility Skirting.mp4

01:02

44 - Shock and Anger.mp4

01:17

9 - Feedback Skills

45 - Feedback skills.mp4

00:54

46 - Individual Exercise 5.mp4

03:08

47 - Building rapport.mp4

04:22

48 - Listening.mp4

04:13

49 - Asking questions.mp4

01:24

10 - Conclusion

50 - Congratulations.mp4

01:18

Description

The Ultimate Guide to Effective Feedback: Theory and Practical Application

What You'll Learn?

Understand the basics of feedback, including its definition, purpose, and types.
Explain the neuroscience behind feedback and how it affects behavior, emotions, and motivation.
Identify and overcome common feedback biases.
Develop practical strategies for giving and receiving feedback effectively, including how to provide praise and constructive feedback.
Implement best practices for asking for feedback, receiving feedback, and responding to feedback appropriately.
Learn how to deal with different reactions to feedback, such
Develop essential feedback skills, such as building rapport, asking questions, and active listening.
Develop a growth mindset and leverage feedback for personal and professional development.
Apply feedback skills to enhance learning, innovation, and performance.
Integrate feedback skills into daily communication and build stronger relationships through the power of feedback.

Who is this for?

Managers

Employees

Educators

Entrepreneurs

Leaders

Anywho who wants to improve their feedback skills, overcome biases and leverage feedback for learning, innovation and performance

More details

Description
The ability to give and receive feedback is an essential skill for personal and professional growth, yet it's often underdeveloped and undervalued. In my latest Udemy course, "The Art and Science of Feedback," I'll teach you everything you need to know about feedback, from the basics to the neuroscience behind it, and provide you with practical tips and strategies for giving and receiving feedback effectively.
You'll learn how to overcome feedback biases, build rapport, and improve your relationships, and discover how feedback can enhance learning, innovation, and performance. We'll explore the latest research on the brain science of feedback and how it can affect our behavior, emotions, and motivation. We'll also cover the different types of feedback, including praise and constructive feedback, and how to give and receive each one appropriately.
I'll guide you through the process of giving and receiving feedback step-by-step, and help you to develop essential feedback skills, such as building rapport, asking questions, and active listening. You'll also learn how to deal with different reactions to feedback, including defensiveness, denial, and resistance, and how to turn them into opportunities for growth.
By the end of this course, you'll have the confidence and skills to give and receive feedback effectively, and the ability to leverage feedback for personal and professional growth. Whether you're a student, teacher, entrepreneur, or employee, this course is essential for anyone who wants to improve their communication skills, build stronger relationships, and achieve their goals.
Who this course is for:
Managers
Employees
Educators
Entrepreneurs
Leaders
Anywho who wants to improve their feedback skills, overcome biases and leverage feedback for learning, innovation and performance

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Interpersonal Feedback

Irina Ketkin

Instructor's Courses

I am a Learning and Development Consultant and have been in the field for 10+ years. I help organizations implement their own learning and development programs. My specialties include facilitating live training workshops, creating learning content and one-on-one coaching sessions. My approach is collaborative, interactive, and engaging, and I work with individuals and teams from all levels of the organization, including C-suite executives. Over the years I has trained hundreds of people around the world, facilitated many team sessions, created and curated eLearning content, designed websites and produced whiteboard explainer videos and animations, coached and mentored, developed leaders and their teams, motivated people, and all the (boring) administrative tasks in between. But what I actually do isDESIGN LEARNING EXPERIENCES I hold a bachelor degree in Business Administration and is an Associate Member of the Chartered Institute of Personnel Development (CIPD). I am the founder of Learning Adventures - a boutique Learning and Development consultancy providing B2C and B2B solutions in the field of personal, management, leadership and team development - training, coaching, psychometric assessments, content creation, management and leadership academies and many others. And most recently, I launched The L&D Academy - an online educational space for Learning and Development practitioners that offers online courses, wealth of resources, industry news and a growing community.

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