Speaking and Connecting with Customers

Focused View

Jessica Chen

40:28

105 View

1 - Introduction

1 - Introduction.mp4

01:35

2 - Speaking and Connecting with Customers

2 - Communicating Your Why.mp4

03:57

3 - Engaging Via Body Language.mp4

05:23

4 - Engaging Via Tone of Voice.mp4

06:34

5 - Elevating Your Video Call Set Up Part 1.mp4

05:35

6 - Elevating Your Video Call Set Up Part 2.mp4

02:40

7 - Connecting with Customers on Video Calls.mp4

05:47

8 - Leading Customer Presentations.mp4

03:07

9 - Leading Customer Meetings Effectively Via Emotional Intelligence.mp4

03:02

3 - Review

10 - Review.mp4

02:48

Description

Your communications instructor is an Emmy-Award Winner, a #1 LinkedIn Learning Instructor, & the CEO of Soulcast Media.

What You'll Learn?

Effective Communications
Speaking Confidence
Speaking with Customers and Clients
Executive Presence
Building Connections
Speaking Engagement
Soft Skills
Leadership Communication

Who is this for?

Professionals

Business Leaders

Entrepreneurs

Aspiring Leaders

Sales

Business Executives

What You Need to Know?

Learn from an Emmy-Award Winner who has taught over 2 million people worldwide!

More details

Description
This program will teach you all the tools you need to effectively speak and connect with customers. Your communications instructor is an Emmy-Award Winner, a #1 LinkedIn Learning Instructor, and the CEO of Soulcast Media. Jessica Chen's communication courses have been viewed over 2 million people.
Building loyalty, being mindful of your tone of voice and body language, interacting via video calls and being an intentional listener are a few of the many ways to connect with customers. This course was created for people who want to take their business to the next level!
This course,Â 'Speaking & Connecting with Customers'Â will teach you how to build loyalty and trust with your customers through strategic communications.
This impactful course consists of 8 lectures:
Communicating Your Why
Engaging Via Body Language
Engaging Via Tone of Voice
Elevating Your Video Call Set Up (Part 1)
Elevating Your Video Call Set Up (Part 2)
Connecting with Customers on Video Calls
Leading Customer Presentations
Leading Customer Meetings Effectively Via Emotional Intelligence
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Best part of taking this course? Once you enroll...
You will have 100% access to these easy-to-follow videos. Plus, access to the materials will be available for life. Retaking the program is free for as long as the program exists.
Who this course is for:
Professionals
Business Leaders
Entrepreneurs
Aspiring Leaders
Sales
Business Executives

User Reviews

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Jessica Chen is an Emmy-Award winner, top virtual keynote speaker, and CEO of the global business communications agency, Soulcast Media. The company trains Fortune 500 companies, global teams, and individuals on presentation, executive presence and communications messaging. Her client list includes Google, the CDC, LinkedIn, Medtronic, HP, DraftKings, and many more.Prior to starting Soulcast Media, Jessica was a broadcast television journalist. She has been awarded an Emmy-Award for her work at ABC 10News and multiple Associated Press Awards.Jessica is also a top LinkedIn Learning Instructor where her communications courses have been watched by over 1 million learners and featured on Forbes, Fortune, and Entrepreneur Magazine. Recently, her teachings on executive presence was ranked by LinkedIn as #1 most watched by global business leaders.

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