Social Media and Community Management for Customer Retention
Focused View
Melissa Rina Profeta
27:33
7 View
442036-01 - Intro.mp4
01:48
442036-02 - Class Project Overview.mp4
01:26
442036-03 - Why.mp4
00:27
442036-04 - Preparation.mp4
03:48
442036-05 - Planning.mp4
06:45
442036-06 - Gamifying Your Community Growth Plan.mp4
03:50
442036-07 - Building Identity.mp4
01:08
442036-08 - Establishing Trust.mp4
01:41
442036-09 - Participation.mp4
00:44
442036-10 - Making the Reward More Valuable.mp4
01:47
442036-11 - How To Build Community Habits.mp4
03:05
442036-12 - Skillshare Conclusion.mp4
01:04
Description
If you are a social media and community manager who’s looking for ways to increase community engagement, help your company lessen your churn rate, and grow a number of brand advocates, then this Skillshare class is definitely for you.
In this class you’ll learn:
- How you can increase your community’s engagement rate
- How to turn your new customers to loyal brand advocates
- Effective community management styles
You’ll be creating:
- Your own community content and growth plan using the principles and techniques mentioned from this class.
Even if you are new to community management, you’ll find these simple and effective techniques easy to understand and implement!
You can also find Melissa here: thisismelp.com, Instagram, Facebook
What You'll Learn?
- Branding
- Marketing
- Business
- Style Management
- Content Marketing
- Social Media Marketing
- Content Strategy
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Melissa Rina Profeta
Instructor's Courses
SkillShare
View courses SkillShareSkillshare is an online learning community based in the United States for people who want to learn from educational videos. The courses, which are not accredited, are only available through paid subscription.
- language english
- Training sessions 12
- duration 27:33
- English subtitles has
- Release Date 2024/03/08
