Server Management: Troubleshooting

Phil Chapman is a senior instructor. He is responsible for the delivery of a range of courses including official Microsoft, CompTIA, EC Council and BCS official certifications. He is also the subject matter expert and project lead for the bespoke Law Enforcement Cyber Security training packages which are delivered to UK Law Enforcement agencies and forces. He holds a variety of IT Technical and Security qualifications across many fields. Phil spent 23 years in the Royal Air Force as an Intelligence Analyst working across the world in support of Signals and Human Intelligence operations. He worked mostly for GCHQ agencies but also supported UK counter terrorism agencies and security services during his career. He also spent 5 years as a military trainer delivering courses in analysis, security and intelligence gathering and reporting. In 2007 Phil left the RAF and began a career as a training consultant, initially within a Microsoft Academy and then as a freelance consultant/trainer working across Europe in support of multiple companies and organisations. He is now a permanent trainer and continues to deliver and develop training packages in support of the cyber security apprenticeship, law enforcement and commercial courses run in the UK and Europe. He is actively involved the Prepare, Protect and Prevent strategies working alongside UK law enforcement agencies and advises as an SME to several UK based Cyber Crime Units.