Sales Calls: Tone of Voice

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Miles Croft and CRFT Productions

40:27

72 View

01 - Introduction

01 - Controlling your tone on sales calls.mp4

01:31

02 - Why tonality is important on sales calls.mp4

02:30

02 - 1. Speaking

03 - Being understood on sales calls.mp4

01:53

04 - How to speak at the right pace on calls.mp4

02:01

05 - How to mirror your customer.mp4

02:37

06 - Avoid sounding like a salesperson.mp4

01:59

03 - 2. Mindset

07 - Having confidence on sales calls.mp4

02:38

08 - Building trust with your customers.mp4

02:31

09 - Connecting with customer personality types.mp4

02:39

10 - How to set goals for sales calls.mp4

01:50

04 - 3. Body Language

11 - The benefits of standing while dialing.mp4

02:32

12 - The benefits of good posture while seated.mp4

01:45

13 - How to sound welcoming on the phone.mp4

01:56

05 - 4. Keep It Moving

14 - Structuring calls to improve success.mp4

03:41

15 - What questions to ask on a sales call.mp4

02:52

16 - How to get back on good sales call form.mp4

01:47

06 - Conclusion

17 - How to be self-critical on your sales calls.mp4

02:04

18 - Next steps.mp4

01:41

Description

When making sales calls, the only tool at your disposal is your voice. You don't have a nice suit, a firm handshake, or even eye contact. All you have are the words you say and how you say them. In this course, prospecting coach and sales call expert Miles Croft shows you how to speak in a manner that portrays value, how to change your mindset into one focused on adding value, how to structure your sales calls, and even how to prepare your body language to affect your sales call tone. Plus, Miles goes over what questions you should ask on a sales call, how to get back on good sales call form, and how to be self-critical on your sales calls.

This course was created by Miles Croft. We are pleased to host this training in our library.

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Salesforce Development

Sales Skills

Cold Calling

Salesforce

Miles Croft and CRFT Productions

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.