Root Cause Analysis: Systemic Problem Prevention

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Sam Yankelevitch

43:15

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01 - Introduction

01 - Getting to the systemic root causes.mp4

00:45

02 - What are systemic problems.mp4

03:32

02 - 1. Three-Legged Five Why Model

01 - Start with a fishbone.mp4

02:19

02 - Five Why basics.mp4

03:01

03 - 3x5 Why.mp4

03:27

04 - Specific causes.mp4

03:20

05 - Detection causes.mp4

03:11

06 - Systemic causes.mp4

04:10

03 - 2. Systemic Root Cause Analysis Case Studies

01 - Fire in the milling machine part 1.mp4

04:38

02 - Fire in the milling machine part 2.mp4

02:48

03 - Missing material certificates.mp4

03:41

04 - Next Steps

01 - Tips to free up your time.mp4

03:06

02 - How to use the 3 x 5 template.mp4

04:01

05 - Conclusion

01 - Working on systemic problems Its your turn.mp4

01:16

Description

A system is perfectly designed to guarantee the same outcomes, regardless if they’re good or bad. But in situations where the same problems recur, it’s often due to the system failing to prevent problems or protect itself and its customers from defects or poor service.

This course provides an introduction to using the Prevent, Protect, and Predict methodology to prevent poor outcomes, protect the customer if rejects are produced, and determine the systemic root causes that contribute to negative outcomes. Explore the basics of 3x5 Why analysis, which can help to identify cause-and-effect relationships and avoid repeating the same problems. Along the way, instructor Sam Yankelevitch provides opportunities for learners to practice finding systemic root causes with real-world case study examples.

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Sam Yankelevitch

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Linkedin Learning

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.