Redesigning the Manager Role for the Modern Workplace

Erica is a workplace strategist who has worked for the past twenty-five years with some of the most iconic brands in the world as a consultant, speaker, author, and professional dot-connector. She helps top-of-the-class businesses, organizations, and individuals improve their performance by honoring relationships in every context, always with an eye toward high-tech for human touch. Her bestselling Book, Rituals Roadmap: The Human Way to Transform Everyday Routines into Workplace Magic by McGrawHill was published in January 2021. Her previous book, Bring Your Human to Work: Ten Sure-Fire Ways to Design a Workplace That’s Good for People, Great for Business, and Just Might Change the World came out in 2018. Both books debuted as Wall Street Journal bestsellers. Erica’s work and insights can be seen in varied media outlets, including Harvard Business Review, Forbes, Business Insider, New York Post, Entrepreneur, Conscious Company, Katie Couric Media, Fast Company, and Thrive. She has recently appeared on Good Morning America, MSNBC, and Live with Kelly & Ryan. Recent keynotes and workshops include the New York Times, Standard Industries, American Red Cross, SXSW, TIAA, IBM, Alliance Bernstein, Kellogg School of Management, Virtuoso Travel, WorkHuman, Douglas Elliman, Kaiser, HSBC and the Female Quotient. Erica was named one of Marshall Goldsmith’s Top 100 Coaches in 2020, as well as one of Business Insider’s most innovative coaches of 2020.