Putting People First as a Business Analyst

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Heather Mylan-Mains

1:38:40

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01 - Course Overview

01 - Course Overview.mp4

01:40

02 - Working Well with People as a Business Analyst

02 - Putting People First as a Business Analyst.mp4

02:12

03 - Understanding People

03 - Understand Those You Work With.mp4

04:57

04 - Company Culture.mp4

03:39

05 - Survive Office Politics.mp4

04:47

04 - Managing Conflicts

06 - Skills to Manage Conflict.mp4

05:35

07 - Make Connections.mp4

05:24

08 - Steps to Manage Conflict.mp4

07:15

05 - Influencing Others to See the Future

09 - What Is Influence-.mp4

02:28

10 - Skills to Influence.mp4

06:30

11 - How to Influence.mp4

04:41

12 - Lead by example.mp4

02:39

06 - Creating a Sense of Control

13 - Calm vs. Chaos.mp4

04:34

14 - How to Invite Calm.mp4

07:08

07 - Advocating for the Business Need

15 - Who Do You Advocate For.mp4

08:46

16 - How Do You Advocate.mp4

06:03

08 - Knowing When to Get Others Involved

17 - Who Should Be in My Network-.mp4

03:24

18 - How Do I Build a Network.mp4

08:32

19 - When Do I Engage My Network.mp4

05:34

09 - Putting It All Together

20 - Putting It All Together.mp4

02:52

Description

A successful business analysis career depends on your ability to work well with people; not an easy task. This course will teach the skills and techniques that will help you to put people first, enabling success in business analysis.

What You'll Learn?

At the core of business analysis is a thorough knowledge of understanding people. In this course, Putting People First as a Business Analyst, you will gain an understanding of how to manage working well with people. First, you’ll discover how to understand people. Next, you’ll explore how to manage conflict and influence others. Then, you will focus on how to advocate for your stakeholders. Finally, you will learn how to create and leverage a network. When you are finished with this course, you will have a foundational knowledge of skills to work effectively with people to be successful in business analysis. This will help you as you move forward in your business analysis career.

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Business Analysis

Business Analytics

Heather Mylan-Mains

Instructor's Courses

Heather is from Des Moines, Iowa. She grew up there, pursued her bachelors and graduate degrees there and stayed to raise her family. She is a stimulus for change as a mom, consultant, trainer, speaker and volunteer for IIBA(R). For the past 20+ years she's helped teams to identify and solve problems in the financial services, insurance and higher education industries. Projects include new system development, process improvements, COTS implementations, and coaching other business analysts. She demonstrates excellent analysis practices. Heather is a collaborator and engages people at all levels in organizations. There is no part of the RACI matrix she has not been responsible for! Heather has a BA in Accounting from Grand View College an MBA from Drake University is a Certified Business Analysis Professional a CBAP(R) and is a Certified Scrum Master, CSM. Heather blogs at www.BAsWithoutBorders.com. Follow her on twitter at Heather_MM for BA musings, advice and motivation.

Pluralsight

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Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.