Prompt Engineering with ChatGPT: Customer Service Chatbots

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Jacob Coccari

1:46:22

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1 - Introduction

1 - Prompt-Engineering-Reference-Guide.pdf

1 - What is Prompt Engineering.mp4

02:40

1 - -Slides-What-is-Prompt-Engineering.pdf

2 - How to Use the Course Files.html

3 - Optional Installing Jupyter Notebook.html

4 - Obtaining Your OpenAI API Key.mp4

03:17

5 - 1.demo-environment-and-notebook-setup.zip

5 - Environment Setup.mp4

03:30

6 - Disclaimer.mp4

01:35

2 - Basic Prompting Techniques

7 - 2.demo-basic-prompting-techniques.zip

7 - Text Summarization.mp4

03:23

8 - Inference Text Classification Extraction and Insertion.mp4

05:09

9 - Conversation.mp4

02:26

10 - Reasoning.mp4

01:30

11 - Few Shot Prompting.mp4

01:46

12 - Translation.mp4

02:15

13 - Delimiters.html

3 - Understanding the ChatCompletion API

14 - 3.demo-exploring-the-chatcompletion-api.zip

14 - Required Parameters in Request Body.mp4

03:48

15 - Optional Parameters in the Request Body.mp4

02:19

16 - Experimenting with Temperature.mp4

01:41

17 - Understanding ChatCompletions Response.mp4

02:21

18 - 3.exercise-chatcompletion-api.zip

18 - Exercise Using Optional Parameter n.html

19 - Exercise Answers Using Optional Parameter n.mp4

04:39

4 - Building Advanced Prompts

20 - 4.demo-building-advanced-prompts.zip

20 - Principles of Prompt Engineering.mp4

05:23

20 - Prompt-Engineering-Reference-Guide.pdf

21 - Creating an Identity.mp4

04:24

22 - Clearly Define the Task.mp4

04:40

23 - Provide Context.mp4

05:10

24 - Specify Tone and Output Style.mp4

00:54

25 - 4.exercise-building-advanced-prompts.zip

25 - Exercise Writing a Seinfeld Plot Line.html

26 - 4.exercise-answers-building-advanced-prompts.zip

26 - Exercise Solution Writing a Seinfeld Plot Line.mp4

05:44

5 - Case Studies Advanced ChatGPT Use Cases

27 - 5.demo-advanced-chatgpt-use-cases.zip

27 - Generating Marketing Copy from a Product Fact Sheet.mp4

02:46

28 - Using a Meeting Transcript to Generate a FollowUp Email.mp4

01:52

29 - Responding Automatically to a Negative Customer Review.mp4

01:27

30 - Labeling Data.mp4

01:56

31 - Conducting a Vertical Financial Analysis.mp4

06:08

32 - Modifying a Cover Letter with a Job Description.mp4

03:39

33 - 5.exercise-advanced-chatgpt-use-cases-copy1.zip

33 - Exercise Advanced Use Cases.html

34 - 5.exercise-answers-advanced-chatgpt-use-cases.zip

34 - Exercise Solution Advanced Use Cases.mp4

06:16

6 - Building Chatbots using the ChatCompletion API

35 - Creating a Chatbot for Ordering at a Restaurant.mp4

07:19

36 - 6-exercise-creating-a-customer-service-chatbot.zip

36 - Project Building a Customer Service Chatbot.html

37 - 6.exercise-answers-creating-a-customer-service-chatbot.zip

37 - Project Solution Building a Customer Service Chatbot.mp4

06:25

Description

Build powerful customer service applications with OpenAI's ChatGPT in Using the Python ChatCompletion API

What You'll Learn?

Apply your skills and knowledge to build a fully functional chatbot from scratch.
Get hands on experience with OpenAI's ChatCompletion API endpoint, using both the GPT-4 and GPT-3 models.
Learn basic prompting techniques like text classification, translation, Q&A, conversation, and reasoning.
Build advanced prompts to create robust and nuanced outputs for large tasks.
Gain a deeper understanding of practical applications by analyzing a wide range of case studies.
Gain a solid understanding of the foundational concepts of prompt engineering to write powerful prompts.
Identify and understand the limitations of ChatGPT and how to avoid these pitfalls.

Who is this for?

This course is suitable for all levels, from beginners to machine learning engineers.

What You Need to Know?

A basic knowledge of Python is required.

More details

Description
If you are reading this message, you are in the right place. Luckily, you just stumbled upon the best course for learning how to use OpenAI's API, and to harness the immense potential of their revolutionary language model - ChatGPT.
This course offers a comprehensive exploration into the world of large language models (LLMs), empowering you to rapidly construct powerful and innovative applications using Python. Leveraging the LLMs from OpenAI, you'll discover how to create applications that may have previously been too costly, too technical, or even inconceivable.
Our course is carefully designed to guide you step by step through OpenAIâ€™s GPT-3 and GPT-4 models, and to teach you how to engineer powerful prompts.With an emphasis on the art of prompt engineering, the knowledge and techniques acquired through this course will equip you with the skills necessary to craft compelling and effective prompts.
The learning journey culminates in an exciting capstone project, where you'll get hands-on experience, applying your newfound skills to build a fully-functional chatbot from scratch.
While many other courses often inundate learners with countless prompts catering to an endless array of use cases, this intensive crash course is specifically designed to offer a practical and succinct introduction to applying ChatGPT in Python applications.
Rather than overwhelming you with thousands of prompts or padding the course with extraneous content, our approach is to empower you with the essential tools and principles of prompt engineering. This way, you'll be able to design your own unique prompts that are both effective and catered to your specific needs.
Our commitment is to respect your time and learning journey. This course is built with the intent of providing a clear and comprehensive understanding of the ChatGPT model, without any unnecessary distractions. Get ready to embark on an enlightening journey where you'll be creating powerful applications using OpenAI's groundbreaking models in no time!
Who this course is for:
This course is suitable for all levels, from beginners to machine learning engineers.

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Hi! My name is Jacob and I have a B.S. in Business Administration from the Walter A. Haas School of Business at UC Berkeley. Over the course of my career, I have gained experience in media, management consulting, and most recently at Udemy as a marketing analyst. I hope to use my experience to teach other people the foundations of business and business analytics.

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