Professional Email Writing: Business Communication Skills
Focused View
Viktoriya Maya
4:38:39
113 View
1 - 800-Useful-Email-Phrases.pdf
1 - Course Overview.mp4
04:47
2 - Introduction to Section 1.mp4
03:14
3 - Using Email to Build Your Reputation.mp4
08:07
3 - Using-email-to-build-your-reputation.pdf
4 - Using Email for Group Updates.mp4
07:54
4 - Using-Email-for-Group-Wide-Updates.pdf
5 - Using Email for Collaboration.mp4
05:54
5 - Using-Email-for-Collaboration.pdf
6 - Assignments-Section-1.pdf
6 - Using Email for Recordkeeping.mp4
05:09
6 - Using-Email-for-Record-Keeping.pdf
7 - Introduction to Section 2.mp4
03:28
8 - Building and Improving Relationships Through Emails.mp4
08:42
8 - Building-Relationships-Through-Emails.pdf
9 - How-to-Use-Humor-in-Business-Emails.pdf
9 - Using Humor in Business Emails.mp4
04:48
10 - Building Credibility In Business Emails.mp4
05:58
10 - How-To-Build-Credibility-In-Business-Emails.pdf
11 - Modifying Emails to Cope with Cultural Nuances.mp4
06:13
11 - Modifying-Your-Language-For-The-Global-English-Mindset.pdf
12 - Assignments-Section-2.pdf
12 - Email Communication Across the Generational Gap.mp4
06:10
12 - Email-Communication-Across-The-Generational-Gap.pdf
13 - Introduction.mp4
03:57
14 - How to Write Effective Subject Lines.mp4
05:43
14 - How-To-Write-Effective-Subject-Lines.pdf
15 - Why Should You Focus On Your Greetings.mp4
06:12
15 - Why-Should-You-Focus-On-Your-Greetings.pdf
16 - Writing the Main Content.mp4
05:00
17 - Providing Supporting Information.mp4
07:00
17 - Providing-Supporting-Information-in-your-Email.pdf
18 - Assignments-Section-3.pdf
18 - Using the Right Signoffs And Signatures.mp4
05:20
18 - Using-The-Right-Sign-offs-And-Signatures.pdf
19 - How-to-Write-Easy-to-Understand-Emails.pdf
19 - Introduction.mp4
04:12
20 - How to Compose Clear Email Messages.mp4
06:24
21 - How-to-Compose-Clear-Email-Messages.pdf
21 - Writing and Organizing Long Emails.mp4
07:45
22 - Proofreading and Editing Your Work.mp4
05:47
22 - Proofreading-and-Editing-Your-Email.pdf
23 - Common Grammar Mistakes in Business Emails.mp4
07:42
23 - Common-Grammar-Mistakes-in-Business-Emails.pdf
24 - Common Punctuation Mistakes.mp4
06:10
24 - Common-Grammar-Mistakes-in-Business-Emails.pdf
25 - Assignments-Section-4.pdf
25 - Recommended-tools-for-checking-grammar-and-spelling.pdf
25 - Tools for Checking Grammar and Punctuation.mp4
05:33
26 - Introduction.mp4
03:15
27 - When to Use To Cc Bcc and Reply All.mp4
06:01
27 - When-to-Use-The-To-Cc-Bcc-And-Reply-All.pdf
28 - Best Practices for Forwarding Emails.mp4
05:51
28 - Best-Practices-for-Forwarding-Emails.pdf
29 - Email Attachment Etiquettes.mp4
06:45
29 - Email-Attachment-Etiquettes.pdf
30 - Assignments-Section-5.pdf
30 - Using Templates for Repetitive Emails.mp4
07:55
30 - Using-Templates-and-Drafts-For-Repetitive-Emails.pdf
31 - Introduction.mp4
03:25
32 - Getting Colleagues to Respond to Your Emails.mp4
08:16
32 - Getting-Colleagues-to-Respond-to-your-Emails.pdf
33 - How to Say No via Email.mp4
08:42
33 - How-To-Say-No-Via-Email.pdf
34 - How to Respond to Confusing Emails.mp4
05:34
34 - How-to-Respond-to-Confusing-Emails.pdf
35 - Assignments-Section-6.pdf
35 - How to Respond to Rude Emails.mp4
05:34
35 - How-to-Respond-to-Rude-Emails.pdf
36 - Introduction.mp4
00:46
37 - How to Write Introduction Emails.mp4
06:58
37 - How-to-write-introduction-emails.pdf
38 - How to Write Followup Emails.mp4
06:58
38 - How-to-write-follow-up-emails.pdf
39 - Managing Projects Using Email.mp4
05:26
39 - Managing-Projects-Using-Email.pdf
40 - Discussing Meetings and Events via Email.mp4
06:18
40 - Discussing-Meetings-and-Events.pdf
41 - Praise and Congratulations.mp4
06:00
41 - Praise-and-Congratulations.pdf
42 - Delivering Good News.mp4
03:54
42 - Delivering-Good-News-at-Work.pdf
43 - Delivering Bad News.mp4
06:11
43 - Delivering-Bad-News-via-Email.pdf
44 - Vacations Absences and Sick Leaves.mp4
05:53
44 - Vacation-absences-and-sick-leaves.pdf
45 - Reporting Issues and Discussing Solutions.mp4
05:36
45 - Reporting-issues-and-discussing-solutions.pdf
46 - Assignments-Section-7.pdf
46 - How to Write Business Apology Emails.mp4
06:53
46 - Writing-business-apology-emails.pdf
47 - Addressing-challenging-workplace-situations.pdf
47 - FAQs How to Address Challenging Situations at Work.mp4
05:49
48 - Assignments-Section-7.pdf
48 - Email Communication During COVID19.mp4
03:30
48 - Email-etiquette-during-COVID-19.pdf
Description
Write Better Emails | Improve Your Business English | Take Your Communication Skills to the Next Level
What You'll Learn?
- Gain the knowledge and confidence needed to master your email writing skills
- Demonstrate your experience and professionalism through email communication
- Assure that your business emails receive the attention they deserve
- Compose clear emails for maximum readability, comprehension, and impact
- Build your professional reputation and enhance your career success using email communication
- Get ideas across quickly and with a minimum of effort for more efficient team collaboration
- Adapt emails to accommodate different audiences and work situations
- Become a faster and more efficient writer to boost productivity and save time
- Increase team collaboration through effective group-wide team updates
- Build new professional relationships and improve existing ones through email writing
- Plan, organize and format emails in a logical and reader-friendly structure
- Make long and complex emails simple and scannable for your recipients
- Proofread and edit your email to make it clear, concise and easy to understand
- Build credibility and trust in business emails when sharing confidential information
- Modify your emails to cope with cultural nuances
- Expand your knowledge of email communication across the generational gap
- Move beyond hierarchical restrictions to build rapport with managers and colleagues
- Adapt your writing style to reflect global English norms and internationally accepted formatting standards
- Understand how all email elements affect the recipient’s mindset and response
- Write effective subject lines, greetings, sign-offs and signatures
- Use the 'To', 'Cc', 'Bcc' and 'Reply all' fields correctly
- Learn the proper ways to forward emails without annoying the recipients
- Provide supporting information in the form of facts, documents, screenshots, and attachments
- Create effective email templates to manage repetitive emails and save on time
- Feel confident saying “No” via email without creating tension at work
- Write the perfect apology email for various challenging situations
- Write introduction emails to introduce yourself or a colleague to the team
- Learn how to follow up for information, clarification, feedback or approval
- Write effective appreciation or congratulations emails
- Learn how to reschedule, cancel or invite someone to a meeting via email
Who is this for?
More details
DescriptionProfessional email writing skills are highly valued in business communication and play a significant role in your daily interactions with colleagues. Yet many people still struggle to get their message across. This often results in frustration among colleagues, miscommunications, and stressful conflicts at work.
When you improve your business email writing skills, you will gain more confidence, enhance your professional reputation, and grow your career. In this course, you will learn best practices for email writing, how to structure an email for maximum impact, and how to avoid common mistakes.
By the end of the course, you will be able to write professional emails that are clear, concise, and effective.
The course is for you if you want to:
Craft powerful emails that your colleagues want to read
Ensure you are better understood in the workplace
Get ideas across quickly and efficiently
Boost productivity and increase team collaboration through email
This course is designed to help any professional who wants to communicate effectively on the job and advance their career using email communication. Unlike many other courses that share little bits and pieces, this course is designed to give you comprehensive training on email writing and etiquette at work.
It goes beyond theory and provides easy-to-implement examples, scripts, and advice that you can start applying as soon as you watch the lectures!
Enroll now to get started!
Who this course is for:
- Individuals and teams that correspond regularly with managers and colleagues by email
- Individuals and teams that need to improve their business communication skills
- Individuals and teams that wish to boost productivity, save time and increase team collaboration using email communication
Professional email writing skills are highly valued in business communication and play a significant role in your daily interactions with colleagues. Yet many people still struggle to get their message across. This often results in frustration among colleagues, miscommunications, and stressful conflicts at work.
When you improve your business email writing skills, you will gain more confidence, enhance your professional reputation, and grow your career. In this course, you will learn best practices for email writing, how to structure an email for maximum impact, and how to avoid common mistakes.
By the end of the course, you will be able to write professional emails that are clear, concise, and effective.
The course is for you if you want to:
Craft powerful emails that your colleagues want to read
Ensure you are better understood in the workplace
Get ideas across quickly and efficiently
Boost productivity and increase team collaboration through email
This course is designed to help any professional who wants to communicate effectively on the job and advance their career using email communication. Unlike many other courses that share little bits and pieces, this course is designed to give you comprehensive training on email writing and etiquette at work.
It goes beyond theory and provides easy-to-implement examples, scripts, and advice that you can start applying as soon as you watch the lectures!
Enroll now to get started!
Who this course is for:
- Individuals and teams that correspond regularly with managers and colleagues by email
- Individuals and teams that need to improve their business communication skills
- Individuals and teams that wish to boost productivity, save time and increase team collaboration using email communication
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Viktoriya Maya
Instructor's CoursesHi!I am Viktoriya.I have focused my work on helping individuals and organizations improve their business communication and customer service skills. I am passionate about helping people learn, grow and build better relationships. My mission is to help people become more effective communicators and better serve their customers. I believe that effective communication is key to success in both personal and professional lives, and I am committed to helping you achieve your goals.Thank you for checking out my courses!Viktoriya
Udemy
View courses UdemyStudents take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.
- language english
- Training sessions 48
- duration 4:38:39
- English subtitles has
- Release Date 2023/02/20
