Practical Influencing Techniques

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Chris Croft

2:50:29

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01 Introduction

001 What to expect Process and people.mp4

02:12

02 What Is Influencing

001 Every interaction.mp4

01:38

002 Stick and carrot.mp4

03:54

003 Push vs. pull.mp4

08:04

03 An Influencing Process

001 Based on a real example.mp4

01:04

002 Decide on your objectives.mp4

04:31

003 Be liked.mp4

12:53

004 Understand their position.mp4

05:44

005 Explain your problem.mp4

03:22

006 Suggest a solution.mp4

06:46

007 Handle objections.mp4

07:23

008 Apply it to a real situation.mp4

01:42

04 But People Vary

001 Adapting the process to personality.mp4

01:39

002 A model of four types of person.mp4

08:58

05 Techniques for Analytical People

001 The first category of person.mp4

00:35

002 How to spot a blue or analytical person.mp4

01:56

003 Be impressed by their knowledge.mp4

01:32

004 Talk in their style not yours.mp4

01:49

005 Joint problem-solving.mp4

01:26

006 Give them the facts.mp4

02:28

007 Use feelings.mp4

01:46

008 Start with a small commitment.mp4

02:20

009 Apply the blue peoples tips to the six steps.mp4

01:35

06 Techniques for Controllers

001 Welcome to red people.mp4

00:34

002 How to spot a red person or controller.mp4

02:45

003 Impressed by their achievements.mp4

02:02

004 The results they can get.mp4

01:16

005 Make it quick and easy for them.mp4

03:50

006 Question to weaken.mp4

02:22

007 Choice of A or B.mp4

05:39

008 Negotiate.mp4

01:15

009 Bad things to say to a controller.mp4

03:55

010 Timing.mp4

01:08

011 Applying the red tips to the six-step process.mp4

03:21

07 Techniques for Enthusiasts

001 Pros and cons of being a yellow enthusiast.mp4

00:31

002 How to spot a yellow enthusiast.mp4

02:17

003 A process that yellows enjoy.mp4

03:30

004 Paint a picture.mp4

02:32

005 High energy.mp4

02:39

006 Compared to what .mp4

03:34

007 Confront them with facts.mp4

02:54

008 Questioning.mp4

02:07

009 Applying the yellows tips to the six-step process.mp4

02:30

08 Techniques for Amiable People

001 Are green people easy to influence .mp4

00:46

002 How to identify green people.mp4

03:00

003 Relationships are everything.mp4

04:34

004 Show emotions.mp4

02:22

005 Taking your time.mp4

02:20

006 Social proof.mp4

03:28

007 Security.mp4

01:46

008 Give and take.mp4

05:29

009 Using facts.mp4

02:05

010 Applying the greens tips to the six-step process.mp4

03:00

09 Conclusion

001 Use ethically.mp4

03:21

002 Congratulations and summing up.mp4

02:20

Description

Influencing is happening in every meeting you have. Other people are influencing you, and you are influencing them. It's a vital life skill. In this course, instructor Chris Croft brings an engineer's mind to the subject. Chris presents a six-step process that you can follow in any influencing situation, with techniques that you can use at each stage, depending on the type of person you would like to influence. He explains how you can use this process to prepare for meetings and get the best from every relationship, whether at work or at home, with customers, bosses, suppliers, friends, or relatives. Chris goes over the ethics of influencing, as well. Understanding the psychology of influencing helps you to build better relationships and get better outcomes with everyone you meet.

Note: This course was created by Chris Croft. We are pleased to host this training in our library.

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Influence Skills

Chris Croft

Instructor's Courses

I think and write about management - I make on-line videos, speak at conferences, and I run management training courses in Project Management, Time Management, sorting out problem teams, being a good boss, Negotiating, Happiness, and Presentation skills ~ www.chriscroft.com I have over thirtyfive courses on Linkedin Learning - for example https://www.linkedin.com/learning/project-management-simplified-2 and https://www.linkedin.com/learning/happiness-tips/ List of keynotes here ~ https://www.chriscroft.co.uk/keynotes/ Please do email me via my website to talk about possibilities. Specialties: Project Management, Time Management, How To Be A Great Boss, Negotiating, and Happiness The ultimate project management book on amazon: https://www.amazon.com/Project-Management-QuickStart-Guide-Simplified/dp/1636100589 Get my free monthly email tips here: www.free-management-tips.co.uk ~ They go out to 16,000 people who love them, once a month, they are useful and interesting, sometimes even fun. Why would you not add yourself to the list? www.free-management-tips.co.uk Finally - check out my Big Book Of Happiness on Amazon kindle, shorturl.at/cvzO2 ...and Lulu.com for the paper version shorturl.at/qyBF5

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