Operations Management in small businesses: key techniques
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1 - End of Section Quiz What is operations management.html
1 - Introduction.mp4
04:41
2 - What is Operations Management.mp4
07:05
3 - Introducing NEW lectures on Artificial Intelligence in Operations Management.mp4
02:40
4 - Activity-The-Input-Output-Transformation.pdf
4 - How every small business is engaged in transformation.mp4
08:43
6 - Activity-The-4-Vs.pdf
6 - The characteristics of operations.mp4
08:27
7 - Activity-Stakeholders.pdf
7 - Mini-Case-Study-Two-Contrasting-Bed-And-Breakfast-Businesses.pdf
7 - The purpose of operations management.mp4
05:11
8 - Actvity-Relationship-Between-Operations-And-Strategy.pdf
8 - The relationship between business strategy and operations.mp4
05:20
9 - Activity-Performance-Objectives-Triple-Bottom-Line.pdf
9 - Approaches to setting business strategy.mp4
07:22
10 - Activity-Maturity-Of-Use-Of-Operations-Management.pdf
10 - The contribution of operations.mp4
04:48
11 - Activity-The-4-Perspectives-On-Operations-Strategy.pdf
11 - Four perspectives on operations strategy.mp4
04:50
12 - Activity-Elements-Of-Operations-Strategy.pdf
12 - What should an operations strategy contain.mp4
06:22
13 - Activity-The-Stages-Of-Design.pdf
13 - Product and service design.mp4
08:07
14 - Activity-Process-Types.pdf
14 - Process design.mp4
07:35
15 - Activity-Product-Process-Matrix-Service-Process-Matrix.docx
15 - The productprocess matrix and the productservice matrix.mp4
03:49
16 - Process-Map-For-Serving-A-One-Course-Meal-In-A-Restaurant.pdf
17 - Activity-Supply-Network-Design.pdf
17 - Supply network design.mp4
08:32
18 - Activity-Location-Of-Operations.pdf
18 - The location of operations.mp4
05:28
19 - Activity-Layout-And-Flow.pdf
19 - Layout and flow.mp4
08:54
20 - Activity-Process-Technology.pdf
20 - Mini-Case-Study-Process-Technology-In-A-Membership-Organisation.pdf
20 - Process technology.mp4
05:53
21 - Activity-Innovation.pdf
21 - Innovation.mp4
04:37
22 - Activity-The-Basic-Building-Blocks-Of-Planning-And-Control.pdf
22 - The key building blocks of planning and control.mp4
05:14
23 - Activity-Sequencing-And-Controlling-Activities.pdf
23 - Planning activities.mp4
08:03
24 - Activity-Forecasting-Demand-And-Managing-Capacity.pdf
24 - Planning to meet demand.mp4
09:44
25 - Activity-Yield-Management.pdf
25 - Yield management.mp4
05:49
26 - Activity-Managing-My-Stock.pdf
26 - Managing stock.mp4
06:55
27 - Activity-Measuring-Supply-Chain-Performance.pdf
27 - Supply chain performance.mp4
06:03
28 - Activity-Analysing-Supply-Chain-Relationships-And-Behaviour.pdf
28 - Supply chain activities relationships and behaviour.mp4
07:52
29 - Activity-The-Value-Of-A-CRM-To-My-Business.pdf
29 - Customer relationship management.mp4
08:42
29 - Mini-Case-Study-CRM-In-A-Beauty-Salon.pdf
30 - Activity-Use-Of-LEAN-Approaches-In-Your-Business.pdf
30 - Streamlining your business with the LEAN approach.mp4
09:51
31 - Activity-Using-LEAN-Approaches-To-GROW-Your-Business.pdf
31 - The LEAN approach to small business set up and growth.mp4
05:23
32 - Activity-Using-Materials-Requirements-Planning-In-Your-Business.pdf
32 - Materials requirements planning.mp4
09:19
33 - Activity-The-Value-Of-Enterprise-Resource-Planning-To-A-Business.pdf
33 - Enterprise resource planning.mp4
08:04
34 - Planning and controlling your projects the waterfall approach.mp4
10:18
35 - Activity-Developing-Your-Project-Planning-And-Control-Expertise.pdf
35 - Mini-Case-Study-Selecting-Project-Management-Methods.pdf
35 - Planning and controlling your projects the agile approach.mp4
08:40
36 - Activity-The-Meaning-Of-Quality-In-Your-Business.pdf
36 - What is quality.mp4
07:13
37 - Activity-Managing-Quality-In-My-Business.pdf
37 - Quality management approaches.mp4
07:23
38 - Activity-Assessing-Whether-A-Business-Is-Ready-For-TQM-And-Planning-For-TQM.pdf
38 - Mini-Case-Study-TQM-In-Action.pdf
38 - Quality improvement approaches Total quality management.mp4
04:31
39 - Activity-Using-The-Deming-Cycle-In-A-Business.pdf
39 - Mini-Case-Study-The-Plan-Do-Check-Act-Cycle-In-Action.pdf
39 - Quality improvement approaches Improvement cycles.mp4
03:20
40 - Activity-Using-The-Principles-Of-Statistical-Process-Control.pdf
40 - Mini-Case-Study-Statistical-Process-Control-In-Action.pdf
40 - Quality improvement approaches Statistical process control.mp4
07:35
41 - Activity-Apply-The-Principles-Of-Six-Sigma-To-A-Small-Business.pdf
41 - Mini-Case-Study-Six-Sigma-Principles-In-Action.pdf
41 - Quality improvement approaches Six Sigma.mp4
06:49
42 - Carrying-Out-A-Risk-Assessment-For-A-Business.pdf
42 - Managing risk Identifying the causes of risk.mp4
07:22
43 - Activity-Preventing-Failure-In-A-Business.pdf
43 - Preventing failure.mp4
04:37
44 - Activity-Identifying-Mitigating-Actions-For-Risks-In-A-Business.pdf
44 - Mitigating the effects of failure.mp4
04:38
45 - Activity-Recovering-From-A-Failure.pdf
45 - Mini-Case-Study-Recovering-From-Failure.pdf
45 - Recovering from the effects of failure.mp4
02:43
46 - Conclusion and next steps.mp4
02:13
47 - Introducing NEW lectures on Artificial Intelligence in Operations Management.mp4
02:40
48 - Artificial Intelligence in Operations Management Introduction.mp4
03:16
49 - What is Artificial Intelligence.mp4
07:30
50 - What is a Neural Network.mp4
10:26
51 - Using AI in Operations Management.mp4
06:06
52 - Supervised Machine Learning.mp4
10:55
53 - Unsupervised Machine Learning.mp4
11:45
54 - Semisupervised Machine Learning.mp4
04:31
55 - Reinforcement Learning.mp4
06:08
56 - Natural Language Processing.mp4
10:43
57 - Artificial Intelligence in Product Design.mp4
11:52
58 - Artificial Intelligence in Service Design.mp4
04:02
59 - Artificial Intelligence in Supply Network Design.mp4
03:45
60 - Artificial Intelligence in Process Technology Design.mp4
06:46
61 - Artificial Intelligence in Demand Forecasting.mp4
04:13
62 - Artificial Intelligence in Warehouse Operations.mp4
03:44
63 - Artificial Intelligence in Logistics.mp4
05:32
64 - Artificial Intelligence in CRM ERP and Project Planning and Control.mp4
05:23
65 - Artificial Intelligence in the Improvement of Product Quality.mp4
07:07
66 - Artificial Intelligence in the Improvement of Service Quality.mp4
03:37
Description
A toolkit for making small business operations effective and efficient
What You'll Learn?
- Successfully apply operations management techniques in a small business
- Develop and implement operations that can deliver business strategy
- Evaluate and select an operations management technique to deliver a specific need
- Manage others to implement an operations management technique
- Gain an understanding of the key elements of Artificial Intelligence
- Gain an awareness of how Artificial Intelligence can be applied to Business Operations to good effect
- Be able to converse and work effectively with AI specialists to Business Operations work together effectively to apply AI to
Who is this for?
What You Need to Know?
More details
DescriptionSmall business operations are often developed informally and by trial and error. Operations management can make or break a business. As your business grows there will be a need to ensure the effectiveness and efficiency of its operations. Operations management techniques, which have their origins in large organisations, can be applied with great results in small businesses. This course is a practical guide to how these proven techniques can be used in small businesses.
This course will take you on a journey through:
- Learning the key concepts of operations management
- Exploring how operations management can deliver your business strategy
- Learning how to design products, services, operations and processes
- Exploring how operations can be planned and delivered
- Learning how operations can always be improved
The course is aimed at owners and managers of small businesses. It is also suitable for business studies students, at any level, who are keen to run or work in a small business. You do not need any prior theoretical knowledge to take this course. You will need to have a passion for running a successful business, whether now or in the future. Practical experience of small business management or a general overview of the way a particular small business works will help you to relate these techniques directly to real situations. The course comprises 40 lectures in the form of video presentations and includes:- 4 quizzes to confirm your understanding of the course sections
- Mini case studies of the applications of these techniques in a range of small business sectors
- Suggestions for activities for you to apply specific techniques to your own business or a business you are familiar with
- Discussions where we can share experiences of applying these techniques
We will be learning a myriad of techniques including: fitting operations to strategy, optimising flexibility and cost, designing layouts, maximising yield, supply chain management, lean approaches, project planning and control, risk management and quality improvement.Who this course is for:
- Small business owners and managers
- Business studies students, at all levels, who plan to set up or work in a small business
Small business operations are often developed informally and by trial and error. Operations management can make or break a business. As your business grows there will be a need to ensure the effectiveness and efficiency of its operations. Operations management techniques, which have their origins in large organisations, can be applied with great results in small businesses. This course is a practical guide to how these proven techniques can be used in small businesses.
This course will take you on a journey through:
- Learning the key concepts of operations management
- Exploring how operations management can deliver your business strategy
- Learning how to design products, services, operations and processes
- Exploring how operations can be planned and delivered
- Learning how operations can always be improved
- 4 quizzes to confirm your understanding of the course sections
- Mini case studies of the applications of these techniques in a range of small business sectors
- Suggestions for activities for you to apply specific techniques to your own business or a business you are familiar with
- Discussions where we can share experiences of applying these techniques
Who this course is for:
- Small business owners and managers
- Business studies students, at all levels, who plan to set up or work in a small business
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- language english
- Training sessions 64
- duration 6:56:46
- Release Date 2025/03/08
