Operational Excellence Work-Out and Kaizen Facilitator

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Richard Chua

1:10:39

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01 - Introduction

01 - Why be a Work-Out or Kaizen facilitator.mp4

01:51

02 - 1. Lean Six Sigma Work-Out or Kaizen Overview

01 - Lean Six Sigma Work-Out and Kaizen events.mp4

03:04

02 - When is Work-Out or Kaizen appropriate.mp4

02:44

03 - 2. Planning a Lean Six Sigma Work-Out or Kaizen Event

01 - Key questions in planning.mp4

03:44

02 - Purpose and scope of a Work-Out or Kaizen event.mp4

03:24

03 - Deliverables of a Work-Out or Kaizen event.mp4

03:36

04 - Who to invite to a Work-Out or Kaizen event.mp4

03:21

05 - Where and when for a Work-Out or Kaizen event.mp4

04:18

06 - Agenda of a Work-Out or Kaizen event.mp4

04:18

04 - 3. Examples of Lean Six Sigma Work-Outs and Kaizen Events

01 - Value stream mapping, part 1.mp4

03:46

02 - Value stream mapping, part 2.mp4

02:40

03 - Kaizen for streamlining and waste reduction.mp4

04:43

04 - Voice of the customer (VOC) Work-Out.mp4

04:31

05 - 5S Kaizen.mp4

04:03

06 - FMEA Work-Out.mp4

04:17

07 - Root-cause analysis Work-Out.mp4

04:20

08 - Solutions Work-Out.mp4

04:28

09 - Process metrics and control Work-Out.mp4

04:37

05 - Conclusion

01 - Five pitfalls of Work-Out facilitation.mp4

02:54

Description

If you are assigned to lead a Lean Six Sigma Work-Out or Kaizen event in your organization, where do you start? This course provides training on how to prepare, plan, and conduct these intensive working sessions. Dr. Richard Chua—an author, professor, and certified Lean Six Sigma Master Black Belt trainer—explains what a Work-Out or Kaizen event is and how to prepare and plan, including developing the purpose, scope, and detailed agenda; selecting Lean Six Sigma tools; and deciding who to invite. He also shows how to conduct different types of events and follow-up. Sample detailed agendas are provided.

Note: This course does not cover general meeting facilitation. It is specific to planning Work-Outs and Kaizen events. Any prerequisite training in the Operational Excellence and Six Sigma learning paths should be completed beforehand.

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Richard Chua

Instructor's Courses

Specialties: Training and Consulting for Operational Excellence, Design for Six Sigma (DFSS), Six Sigma (DMAIC) and Lean Six Sigma (trained and coached executives, champions, thousands of yellow, green & black belts, and over 100 master black belts worldwide, to successful certification), Lean Transformation, Strategic Planning & Deployment, Performance Management, Quality Systems & Audits, Quality Design, Improvement & Control; Value Stream Management, WorkOuts/Kaizen/Rapid Improvement Events, Root Cause Analysis; Operations Management, Change Management, Business Analysis, Project Management and High Performance Teams. Dr. Chua is a practicing Certified Master Black Belt Trainer and Coach, for over 20 years. Industries include: Services -- insurance, financial, healthcare, IT, hospitality/cruise, telecommunications, call centers, regulated utilities, consulting, professional services and others. Manufacturing -- food processing, chemical, biotech, pharmaceuticals, medical devices, pulp & paper, housing products, textile, automotive, aerospace, defense, electronics, industrial products and others. Professor and Faculty Lead (Operations Management) teaching in the Jack Welch Executive MBA Program, Jack Welch Management Institute (JWMI) at Strayer University. Dr. Chua was awarded the JWMI Fall 2014 Outstanding Adjunct Faculty Award and the JWMI Full Time Faculty Award for Winter 2018.

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