Navigating Employee Relations as an HR Professional

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Nneka Craigwell and Madecraft

47:41

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01 - Introduction

01 - Facing ambiguity.mp4

01:35

02 - 1. Begin with the End in Mind

01 - Proactive vs. reactive.mp4

03:24

02 - Proactive employee engagement.mp4

02:44

03 - Reactive employee relations.mp4

03:50

04 - HR and business maturation.mp4

02:51

03 - 2. Common to Complex Employee Relations

01 - Storytelling with data.mp4

02:17

02 - Common misconceptions.mp4

02:38

03 - Employee relations scenarios.mp4

03:29

04 - Facts and what.mp4

02:48

04 - 3. Navigating Employee Relations

01 - Helpful resources.mp4

03:55

02 - Timing, tact, and tone.mp4

02:42

03 - C.L.O.S.E and act.mp4

03:28

05 - 4. Best Practice Behaviors

01 - Maintain confidentiality.mp4

02:40

02 - Know the history.mp4

02:27

03 - Practice agility.mp4

02:18

04 - Stay on track.mp4

02:59

06 - Conclusion

01 - Do the right thing.mp4

01:36

Description

How many times have you been pulled to the side, tapped on the shoulder, or called, only to hear the words, “I have an issue”? Navigating employee relations can be frustrating and time consuming, but in this course, HR pro, small business owner, and problem solver extraordinaire Nneka M. Craigwell shows you how to begin with the end in mind, manage common and complex employee relations effectively, model best practices, and more. Learn about proactive employee engagement vs. reactive employee relations and explore HR and business maturation. Dive into storytelling with data, as well as common misconceptions, several employee scenarios, and why facts matter. Discover helpful resources and the importance of timing, tact, and tone. Plus, go over best practice behaviors, including maintaining confidentiality, knowing the history, practicing agility, and staying on track.

This course was created by Madecraft. We are pleased to host this training in our library.

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Nneka Craigwell and Madecraft

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.