Microsoft Dynamics 365 Fundamentals (CRM) (MB-901) Exam Tips

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Sharon Bennett

1:13:21

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[1] Introduction

[1] Dynamics 365 certification for advancement.mp4

00:39

[2] What you need to know.mp4

00:45

[2] 1. Dynamics Overview

[1] MB-910 MS Dynamics overview.mp4

02:27

[3] 2. Dynamics Marketing

[1] Dynamics 365 Marketing capabilities.mp4

07:59

[2] Related marketing apps.mp4

02:31

[4] 3. Dynamics 365 Sales

[1] The Dynamics 365 Sales lifecycle.mp4

06:07

[2] Related sales apps.mp4

01:44

[5] 4. Dynamics 365 Customer Service

[1] Dynamics 365 Customer Service components.mp4

06:16

[2] Related customer service apps.mp4

05:31

[6] 5. Dynamics 365 Field Service

[1] The work order lifecycle.mp4

05:44

[2] Scheduling capabilities.mp4

05:11

[3] Inventory and asset management capabilities.mp4

06:27

[7] 6. Project Operations

[1] Project Operations capabilities.mp4

05:35

[2] Project sales capabilities.mp4

02:29

[3] Project planning and resource management capabilities.mp4

05:53

[8] 7. Shared Features

[1] Common customer engagement features.mp4

02:42

[2] Reporting capabilities.mp4

01:29

[3] Integration options.mp4

03:23

[9] Conclusion

[1] Next steps.mp4

00:29

Description

The Dynamics 365 Fundamentals exam measures your ability to understand the essentials of Microsoft Dynamics 365. In this course, instructor Sharon Bennett covers the essentials of Dynamic 365 services and helps exam takers understand how to successfully prep for the exam. After a quick overview, Sharon delves into marketing capabilities and apps, as well as the sales lifecycle and related sales apps, within Dynamics 365. She explains customer service and field service, then goes into project operations. Sharon also discusses shared features, such as common customer engagement features, reporting tools, and options to integrate with other Microsoft applications. For each topic she covers, Sharon offers detailed explanations and helps you understand what you need to know in order to pass the Dynamics 365 Fundamentals exam with flying colors.

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CRM Customer Relationship Management

Microsoft Dynamics 365 Business Central

Sharon Bennett

Instructor's Courses

I am a Senior IT staff [In]structor for Lynda.com at LinkedIn. I create instructional content focusing on Microsoft Office 365 and Microsoft Azure. Courses include certification training of the various Azure exams. I have spoken with several IT user groups about Azure and other technologies and I'm a strong advocate of #WIT and lifelong learning. I am a certified Microsoft Cloud Solutions Architect, a Microsoft Certified Trainer, former Azure MVP since 2014, and I hold several other Microsoft certifications dating back to 2000 (does that date me?). I also had the pleasure of teaching Azure and other Microsoft technologies to Microsoft Partners. I bring 20+ years of technical experience and my own entrepreneurial lessons to my awesome role. I am looking forward to what technology and the future bring. Please feel free to connect.

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.