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Meeting Facilitation Skills for Leaders of Diverse Teams

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Layli Miller-Muro

3:40:12

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  • 1. Welcome The Course Overview.mp4
    02:06
  • 1. Introduction to Key Inclusive Facilitation Concepts.mp4
    02:01
  • 2. The Importance of Your Role.mp4
    06:38
  • 3.1 TUCKMANS STAGES OF GROUP DEVELOPMENT.html
  • 3. Normal Group Formation Dynamics.mp4
    11:38
  • 4.1 Amy Edmondsons TED Talk.html
  • 4.2 Googles Research and Tools on Teams.html
  • 4. Psychological Safety.mp4
    04:23
  • 5.1 8-Step Mindset Checklist.pdf
  • 5.2 Harvard Implicit Bias Test.html
  • 5.3 Outsmarting Implicit Bias A Project at Harvard University (guided modules for learning and identifying implicit bias).html
  • 5. The Inclusive Facilitators Mindset.mp4
    30:25
  • 6.1 Facilitators Responsibilities.pdf
  • 6. The Inclusive Facilitators Responsibilities.mp4
    02:34
  • 7. A Pre-Meeting Inclusive Facilitator Mindset Preparation Exercise.html
  • 1.1 Before the Meeting Checklist.pdf
  • 1. Intro What to do Before the Meeting.mp4
    00:47
  • 2. The Three Is Rule Getting the Right People There.mp4
    01:49
  • 3. The Three Is.html
  • 4.1 Is Your Team Too Big Too Small Whats the Right Number, Knowledge @ Wharton, Jun 14, 2006.html
  • 4.2 Eric Larson, 3 Best Practices For High Performance Decision-Making Teams, Forbes, March 23, 2017.html
  • 4.3 Marcia Blenko and Michael Mankins, Effective decision making and the rule of 7, Bain & Co., September 28, 2010.html
  • 4. Including the Right Number of People.mp4
    03:33
  • 5. What is the ideal decision-making group size.html
  • 6. Make Sure You Have Enough Time.mp4
    01:15
  • 7.1 Decision-Making+Charter+Worksheet.docx
  • 7. Define the Purpose.mp4
    02:51
  • 8. Complete a Decision-Making Charter.html
  • 9. Clarify Roles and Responsibilities.mp4
    01:03
  • 10.1 Sample Agenda - Excel.xlsx
  • 10.2 Sample Agenda.docx
  • 10. Send Agenda.mp4
    02:04
  • 11. Send Relevant Information.mp4
    01:53
  • 12. Prepare Others to Be Successful.mp4
    03:10
  • 1.1 During the Meeting - the 4 Ds.pdf
  • 1. An Introduction to the Four Ds During the Meeting.mp4
    02:25
  • 2.1 Sample Agenda - Excel.xlsx
  • 2.2 Sample Agenda.docx
  • 2. Define.mp4
    12:31
  • 3. Deliberate Group Mindset Needed for Deliberation.mp4
    07:10
  • 4.1 Active Listening Skills - Harvard Business Review.html
  • 4.2 Active Listening Skills.pdf
  • 4.3 dialogue skills.pdf
  • 4.4 Difference between debate and dialogue.html
  • 4.5 Sample Meeting Groundrules or Community Agreements.pdf
  • 4. Deliberate Dialogue Skills.mp4
    10:06
  • 5. Deliberate Body Language.mp4
    03:36
  • 6. Deliberate Problem Solving Tools.mp4
    12:19
  • 7. Decide.mp4
    07:31
  • 8.1 Sample Agenda and Minutes.docx
  • 8.2 Sample Agenda and Notes - Excel.xlsx
  • 8. Document.mp4
    03:09
  • 9. Practice Dialogue Skills.html
  • 1.1 After the Meeting Checklist.pdf
  • 1. After the Meeting - A Summary of What to Do.mp4
    05:00
  • 2. After the Meeting - Giving Feedback in an Inclusive Way.mp4
    13:23
  • 3. After the Meeting - Receiving Feedback in an Inclusive Way.mp4
    06:14
  • 1. Introduction to Difficult Situations.mp4
    02:03
  • 2. Power Imbalances.mp4
    10:57
  • 3.1 - Microaggressions - responding-to-microaggressions-and-bias.pdf
  • 3.2 - Microaggressions - Tool Recognizing Microaggressions.pdf
  • 3.3 Inclusive Language for People who are Differently Abled.html
  • 3. Microaggressions.mp4
    21:50
  • 4. High Emotion.mp4
    10:37
  • 5. Dominating.mp4
    06:34
  • 6. Withholding.mp4
    06:37
  • Description


    Inclusive Facilitation Techniques to Make Efficient Decisions that the Harness Collective Wisdom of Your Team (DEI)

    What You'll Learn?


    • How to be an inclusive meeting facilitator of a diverse team
    • The roles, responsibilities, and mindset of an inclusive facilitator
    • How to create trust in your team and ensure a collaborative, safe, and supportive environment, which allows everyone to bring their full self and engage
    • How to develop a common understanding of norms of behavior during your meetings (with community agreements or ground rules)
    • How to handle difficult situations like high emotions, people who dominate discussions, people who don’t participate, and microaggressions.
    • How to ensure that people come to the discussion prepared with the right information and mindset.
    • How to facilitate consultative dialogue where ego is not in the room
    • Skills to help you facilitate problem solving exercises using tools like brainstorming, SWOT analysis, pareto diagrams, and mindmapping
    • How to facilitate a virtual meetings as well as in person
    • How to avoid common facilitation mistakes
    • How to effectively facilitate before the meeting, during the meeting, and after the meeting

    Who is this for?


  • This course is for anyone who works with others who have a diversity of opinions or backgrounds and is interested in growing their skills to facilitate efficient and inclusive discussions and decisions.
  • More details


    Description

    Numerous studies have proven that the most successful companies harness the collective wisdom of diverse teams. Your company’s value is the sum total of the decisions it makes and executes. Developing the skills needed to be an inclusive and efficient facilitator is critical for leaders and managers who want to ensure that all voices are heard, diverse perspectives are valued, efficient meetings are run, and high-quality decisions are made.

    This course will give you practical skills, tactics, and tools to be an inclusive and efficient facilitator. You will learn how to handle tough situations and you will receive a clear roadmap for what to do before a meeting, during a meeting, and after a meeting. You will receive templates, checklists, and reference materials, along with exercises and quizzes to support your learning journey.

    The sections of the course include:

    Understanding key facilitation concepts

    • The importance of your role as a facilitator

    • Normal group formation dynamics

    • Psychological safety

    • A facilitator’s mindset

    • A facilitator’s responsibilities

    How to facilitate before the meeting

    • Getting the right people there

    • Managing time

    • Defining the purpose and desired outcome

    • Defining roles and responsibilities

    • Setting and sending a clear agenda

    • Sending advance information needed for consultation

    • Prepping others to be successful in their roles

    How to facilitate during the meeting

      Define

    • How the group will work together

    • Structure of the meeting

    • Issues for discussion and decision

      Deliberate

    • Mindset for participatory consultation

    • Dialogue skills

    • Body language

    • Problem-solving tools

      Decide

    • Ways to get to consensus

    • Ways to achieve consent

      Document

    • Minutes

    • Reporting out

    How to facilitate after the meeting

    • Follow-up techniques

    • Techniques for giving and receiving feedback

    How to facilitate tough situations

    • Power imbalances

    • Microaggressions

    • Dominating

    • Withholding

    • High emotion

    Layli Miller-Muro has was CEO of a highly diverse organization for 20 years. Recognized for its sound management practices and inclusive consultative decision-making processes, under her leadership, the organization won the Washington Post Award for Management Excellence. She was named as one of Goldman Sachs's Top 100 Most Intriguing Entrepreneurs and Newsweek Magazine's 150 Most Fearless Women in the World. Layli is an author and frequent lecturer. Currently, she is a consultant helping purpose-driven corporations and leaders operationalize their values.

    Who this course is for:

    • This course is for anyone who works with others who have a diversity of opinions or backgrounds and is interested in growing their skills to facilitate efficient and inclusive discussions and decisions.

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    Layli Miller-Muro
    Layli Miller-Muro
    Instructor's Courses
    Layli Miller-Muro is a social impact consultant, advisor, trainer, and keynote speaker. She has over 25 years of experience as a corporate attorney for one of the top law firms in the world (Arnold & Porter), a government attorney at the U.S. Department of Justice, and as a human rights advocate for one of the most influential non-profit organizations in the U.S. She is currently a consultant and advisor helping organizations with their ESG and social impact efforts. Layli founded and served as the Chief Executive Officer of the Tahirih Justice Center for over 20 years. Tahirih is a non-profit organization dedicated to protecting immigrant women, girls, and other survivors from human rights abuses. Since 2001, she led the organization in its service to over 31,000 women and girls, growing it from a staff of 6 to over 100, and expanding its offices to San Francisco, Houston, Atlanta, and Baltimore in addition to the Washington, DC area with over $24M in total revenue. In recognition of its sound management and innovative programs, under Layli’s leadership, Tahirih won the Washington Post Award for Management Excellence and its innovative use of pro bono attorneys to quintuple its resources was featured in the Stanford Social Innovation Review. Layli was included in Goldman Sachs's inaugural list of the Top 100 Most Innovative Entrepreneurs and named by Newsweek Magazine as one of the 150 Most Fearless Women in the World.She has appeared in numerous news outlets including CNN, Fox News, NPR, PBS, the New York Times, and the Washington Post. She is a frequent lecturer and has given speeches at the United Nations; Women of the World Summit; TEDx; and other venues including academic, corporate, and community settings.Layli graduated Phi Beta Kappa from Agnes Scott College; earned her J.D. and M.A. (in International Relations) from American University; was awarded an Honorary Doctorate from Northern Illinois University, and has received Executive Education Certificates in Non-profit Management from Harvard University and Stanford University. She holds a certificate in ESG and Sustainable Capitalism from Berkeley Law School.
    Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.
    • language english
    • Training sessions 33
    • duration 3:40:12
    • Release Date 2023/02/28