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Management Skills: Communicating for Impact, a Core Skill

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Robert Brown, Ph.D.

3:29:50

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  • 1 - Introduction.mp4
    02:09
  • 2 - Miss Pughs Definition.mp4
    03:15
  • 3 - The Message.mp4
    03:24
  • 4 - From.mp4
    03:06
  • 5 - To.mp4
    03:33
  • 6 - Medium.mp4
    04:27
  • 7 - Purpose.mp4
    04:51
  • 8 - Element X.mp4
    04:31
  • 9 - Communicating-Slides.pdf
  • 9 - Introduction.mp4
    01:07
  • 10 - The Primary Basic Rule.mp4
    02:42
  • 11 - The Secondary Basic Rule.mp4
    03:04
  • 12 - The Penultimate Basic Rule.mp4
    04:18
  • 13 - The Final Basic Rule.mp4
    03:27
  • 14 - Introduction.mp4
    01:43
  • 15 - Conversational Communicating.mp4
    03:42
  • 16 - Listening Well.mp4
    07:41
  • 17 - Active Listening.mp4
    03:32
  • 18 - Appreciative Inquiry.mp4
    05:50
  • 19 - Introduction.mp4
    02:25
  • 20 - Resolving Conflict.mp4
    08:47
  • 21 - Presenting Bad News.mp4
    04:47
  • 22 - Introduction.mp4
    02:19
  • 23 - Directing-Giving-Performance-Feedback-Coaching-Mentoring.pdf
  • 23 - General Obligations.mp4
    03:23
  • 24 - Specific Obligation.mp4
    02:32
  • 25 - Ask.mp4
    03:34
  • 26 - Truth.mp4
    02:38
  • 27 - Mistakes and Consequences.mp4
    03:08
  • 28 - Meetings.mp4
    04:10
  • 29 - Performance Reviews.mp4
    04:13
  • 30 - A-Framework-for-Coaching.pdf
  • 30 - Coaching and Mentoring.mp4
    05:58
  • 30 - Coaching-Proficiency-Self-check.pdf
  • 30 - Coaching-Tips.pdf
  • 30 - Expectations-of-Mentor.pdf
  • 31 - Employee Errors.mp4
    06:25
  • 32 - Bad Employees.mp4
    05:19
  • 33 - Introduction.mp4
    03:22
  • 34 - Journalism.mp4
    03:25
  • 35 - Hooks.pdf
  • 35 - The Hook.mp4
    06:49
  • 36 - Conflict.mp4
    04:18
  • 37 - Resolution.mp4
    03:33
  • 38 - Introduction.mp4
    03:47
  • 39 - Write a True Sentence.mp4
    04:06
  • 40 - Editing Including Demo & Practice.mp4
    08:09
  • 41 - Show Dont Tell.mp4
    09:41
  • 42 - Introduction.mp4
    01:09
  • 43 - The Significant Value of Feedback.mp4
    04:14
  • 44 - Dr Bobs Glorious Feedback System.mp4
    06:50
  • 45 - Introduction.mp4
    01:20
  • 46 - The Magic of Dialogue.mp4
    03:57
  • 47 - ObQuest Technique.mp4
    03:40
  • 48 - Do What Mom Says.mp4
    03:40
  • 49 - Vocal Pauses.mp4
    05:06
  • 50 - eMail.mp4
    02:25
  • 51 - Next Steps.mp4
    03:15
  • 52 - Thank You.mp4
    01:04
  • Description


    A Comprehensive Guide to Expressing Yourself: Speak, Write & Listen Well to Effectively Share Ideas and Feelings

    What You'll Learn?


    • Learn to use Miss Pugh's six critical elements of effective communication
    • Successfully give feedback in any situation
    • Become expert in essential business communication soft skills such as listening and questioning
    • Understand the critical role of simplicity
    • Help groups reach consensus
    • Use the power of the 5 Ws and H
    • Learn the four basic rules of effective communication
    • Learn how to listen better than ever
    • Learn how to use appreciative inquiry
    • Be able to present bad news in the best way possible
    • Learn the responsibilities of leadership and the tools of effective leadership communication
    • Learn how to manage performance reviews coaching and mentoring, employee errors and bad employees
    • Learn how to tell emotionally engaging stories that motivate
    • Be able to write a lot better than you do now
    • Know the vital role feedback plays and how to do it well
    • Learn a simple method to reduce or eliminate "vocal pauses"

    Who is this for?


  • For businesspeople and others who recognize the need and value of effective communicating.
  • What You Need to Know?


  • Only an interest in communicating better in speaking and writing, in business and your personal life
  • More details


    Description

    Introduction to: Management Skills: Communicating for Impact, a Core Skill

    What makes this course different? The course uses as a core concept a communication model the instructor learned in high school sixty years ago. That alone is unique, but there is more. Many of the tools were created by Dr. Brown and all presented tools were used and taught by him in communication workshops. The material in this course has created a well worn path to excellence.

    Poor communication wastes time, causes confusion and frustration, leads to bad decisions, hurts feelings, costs money, and is usually boring. On the plus side, good communication is engaging, informative, actionable, interesting, quick, and of course, clear and simple. What's yours like?

    This is a skill building course to enable everyone in an organization, a business, family, any group, to communicate expertly. This means being able to organize ideas, express them accurately and understandably, and be able to elicit feedback so the communication loop is closed. From appreciative inquiry to giving bad news, all the important challenges of effective communicating are covered. You will be able to handle just about any situation and have a good chance at handling every situation.

    Both concepts and skills are taught. In addition, a section will teach the basics of good editing by working on a practical exercise. 

    Bob has written two dozen books and given many presentations to large and small groups. But in a college public speaking course, he froze giving his final exam speech. completely forgetting what he was supposed to say. He didn't die on stage like he expected to do but continued studying public speaking (and writing) and became quite good at both.

    Come join him. Explore how to express ideas and feelings. Journey down the road of connecting with others in the most delightful ways. 

    Introduction to: Rock Solid Business Soft Skills

    This set of courses is ideal if you want to significantly improve your soft skills as a leader, manager or employee. Each course presents a specific topic; you’ll dive deeply into the content and emerge with newly acquired ideas and rock solid soft skills. Many of the ideas and skills are unique to this set of courses.

    Business is a balancing act of controlling and enabling others. As a leader/manager, you must be in charge, but also encourage the best from every worker. As you know, this isn’t easy. Make a mistake or two and everyone suffers. Rock solid skills have clear steps, easily followed and measured. And if you aspire to leadership, these skills will propel you upward.

    Bob's courses follow that old saying, "if you give a man a fish, you feed him for a day, if you teach him to fish, you feed him for a lifetime." Bob teaches both skills and concepts. If you want both training and an education, this is the place, tools and ideas. Each course provides ideas to explore and skills to try out. You choose the topic and in about three hours or less, you’ll acquire rock solid soft skills enabling you to support and inspire your employees.

    This set of Business Management courses is ideal for these topics: Entrepreneurship, Communication Skills, Management Skills, Business Fundamentals, Leadership Skills, Manager Training, Conflict Management, and Influence.

    Who this course is for:

    • For businesspeople and others who recognize the need and value of effective communicating.

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    Robert Brown, Ph.D.
    Robert Brown, Ph.D.
    Instructor's Courses
    With a doctorate in psychology, over 50 years of experience and two dozen books, Bob Brown has made a substantial contribution to the lives of thousands of people. At age 17, he decided to find out why people did what they did, which he defined as "why do people get out of bed in the morning?" His findings led to his book, Personal Wisdom: Making Sense of You, Others and the Meaning of Life.His career includes clinical psychology, behavioral medicine, sports psychology, teaching, leadership and organizational development, business management consulting, and Lean Thinking leadership. He has taught at the University of California, San Diego, the University of Washington, St. Andrews University in Scotland among others as well as numerous workshops and conferences on three continents. His books include business management, personal growth, golf, and novels.Although now semi-retired, he is passionate about his new effort of creating online learning experiences targeting business leadership and people who want to live meaningful lives. Courses are informal and personal, with solid content, much of it unique to Bob. All of them created to make your life easier, more productive, more enjoyable and meaningful.His courses are a combination of the current best thinking for each topic. and Bob's 50 years of experience They are designed for you to succeed and to know why this way makes sense. You will learn how to apply your ideas, not just Bob's. He promotes clear thinking, caring and the joy of one more day.His first set is on Business Management, including 1) Problem Solving and Decision Making, 2) Creating and Sustaining High Performing Teams, 3) Leadership 4) Change Management and 5) Communicating for Impact. Bob plans on at least 3 more foundational courses.He then began a second set on Personal Development, Life Skills, 1) personal independence and freedom. 2) coping with your faulty senses and thinking processes 3) finding purpose, success and happiness 4) Controlling Stress and 5) Five Questions to Answer Before You Die. More courses will be forthcoming.Besides Personal Wisdom, his 24 books include:· The HST Model For Change· The People Side of Lean Thinking· Mistake-Proofing Leadership (with Rudy Williams)· Transparent Management· My First Ten Days in Heaven (novel)· The Way of GolfBob lives with his wife and a few animals, wild and domestic, north of Seattle. Plans include finishing his 5th novel, spoiling his grandchildren and shooting his age at golf. Two out of three isn't bad.
    Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.
    • language english
    • Training sessions 52
    • duration 3:29:50
    • English subtitles has
    • Release Date 2022/11/17