Making the Most of a Difficult Design Job

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Justin Ahrens

39:27

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01 Introduction

001 Turn a challenging design project into a success.mp4

01:12

02 Initial Problems

001 Ensuring a great first impression.mp4

02:56

002 Preparing for and handling negative feedback.mp4

03:06

003 Managing emotions.mp4

02:38

004 Preparing yourself with a positive mindset.mp4

02:37

03 Communicating Effectively with Difficult Clients

001 Diffusing an angry call or message.mp4

03:00

002 Keeping your project on track.mp4

03:05

003 The all important all-hands meeting.mp4

02:45

04 Evaluating Your Team and Yourself

001 Using assessments to evaluate your team.mp4

02:55

002 Are you the problem .mp4

02:23

003 Is this the right job for you .mp4

02:22

05 Tips to Minimizing Issues through the Process

001 Starting the project off right.mp4

02:51

002 Maintaining client satisfaction through the end of the project.mp4

02:27

003 Auditing your efforts.mp4

02:38

06 Conclusion

001 Preparing to increase your success.mp4

02:32

Description

For as much as you craft your design skills and sharpen your artistic instincts, when you’re on a design job, there’s one key art form you still need to master: the art of communication. Whether you’re a creative leader or designer, you have to work with a variety of clients, all of whom have different expectations, and get them to trust your vision and process. And regardless of your best efforts, sometimes a job just does not go smoothly. In this course, Justin Ahrens teaches how to navigate a difficult design job. He shares stories, common things to avoid, tools, techniques, and processes to help manage and mitigate these troubles as much as possible. He covers how to work with a tough team, ways to reduce stress, and methods for identifying problems—including if you yourself are the problem. Sometimes jobs just go wrong, but with Justin’s tips, you’ll be able to optimize your preparation, attitude, and vision to help you navigate difficulties successfully.

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Graphic Design

Justin Ahrens

Instructor's Courses

As co-founder and Chief Evangelist of Rule29, Justin Ahrens lives the firm’s philosophy of Making Creative Matter®. With a collaborative approach to both strategy and design, Rule29 works with nonprofits to Fortune 50 companies. Rule29 is a Certified B Corporation® and its culture is just as important as the work it creates; the firm is involved in many social causes, including substantial work in Africa. His design for good project Wheels4Water has helped over 19,500 Africans get life-saving clean water, was recognized as a world-changing idea by Fast Company, and got him invited to talk about at the Obama White House. Throughout his career, Justin has upheld a commitment to give his time and talents to help his fellow creative professionals and support important social causes. GD:USA has recognized him twice (2003, 2017) as one of the People to Watch in the design industry. He’s served on the board of advisors for various groups including the leading professional association for design AIGA, which he served as a National Board Member focused on Design For Good. Justin is a national & international speaker at design and business conferences about creative inspiration, leadership, culture, story and design strategy at conferences like the AIGA Design Conference, Creative Mornings, Design Thinkers, Adobe Max, HOW Live, Brand New, HOW Interactive, TEDx, & many other organizations. He occasionally serves as an adjunct design instructor and has helped with senior- and graduate-level design and strategy classes at Notre Dame & Kent State University, where students and professionals work together to tackle social problems. Justin is the host of the podcast DesignOf which focuses on the extraordinary things that happen around us every day and the extraordinary people that make them happen. He has authored several books and online courses, including “Grow Your Business” and "Doing Good to Build a Profitable Business" for LinkedIn Learning,“Life Kerning” (Wiley), and “The Best of Business Card Design 9” (Rockport). Leading publications and organizations such as Fast Company, HOW, Communication Arts, FPO, Print, Logo Lounge, AIGA, GD:USA and Graphis have published Rule29’s award-winning work or has had Justin as a judge, speaker or writer.

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.