Learning to Say No with Confidence and Grace

Focused View

Melody Wilding, LMSW

42:43

0 View

[1] Introduction

[1] The importance of saying no.mp4

01:01

[2] 1. Build Confidence to Say No

[1] Overcome mental blocks.mp4

02:56

[2] Deciding what to say no to.mp4

03:00

[3] Visualize a successful outcome.mp4

03:05

[4] Managing guilt when saying no.mp4

02:51

[3] 2. Deliver Your No Clearly and Effectively

[1] Be assertive when saying no.mp4

03:11

[2] Provide context when saying no.mp4

02:40

[3] Propose an alternative when saying no.mp4

02:49

[4] 3. Manage Pushback

[1] Manage your emotions.mp4

03:04

[2] Diffuse tension with active listening.mp4

03:05

[3] De-escalate aggressive responses.mp4

02:48

[5] 4. Saying No in Special Circumstances

[1] Saying no to your boss.mp4

02:37

[2] Saying no to teammates and colleagues.mp4

03:09

[3] Saying no to a job offer.mp4

02:43

[4] Saying no after saying yes.mp4

02:22

[6] Conclusion

[1] Next steps.mp4

01:22

Description

Turning down requests at work can be tough. If you're a high performer who serves as a resource for other teams, it can even feel like a small failure. But saying no is actually a critical skill that all professionals must master in order to prevent burnout and honor their own needs. In this course, learn how to gracefully decline requests without negatively impacting your career or relationships.

Melody Wilding, the author of Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work, goes over the mental blocks that can keep you from saying no. She shares tips for assertively and clearly declining requests, managing your emotions when receiving pushback, and diffusing tension. She also details how to say no in special circumstances, including how to tactfully decline requests from your boss and teammates. Along the way, Melody shares scripts and sample language you can use to implement these confidence-building techniques in real-world situations.

More details

User Reviews

Rating

average 0

Total votes0

Focused display

Confidence

Melody Wilding, LMSW

Instructor's Courses

Linkedin Learning

View courses Linkedin Learning

LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.