Learn Twilio Conversations API & Task Router
Waleed Ikhlaq
12:18:31
Description
Twilio Web, WhatsApp, SMS & Facebook chat. Inbound Messages into Conversations.
What You'll Learn?
- How to create a Web Chat (1-1 & Group) using Twilio Conversations API.
- How to add WhatsApp Users to Chat using Twilio Conversations API.
- How to add SMS Users to Chat using Twilio Conversations API.
- How to convert inbound messages (SMS, Facebook, WhatsApp) into conversations.
Who is this for?
What You Need to Know?
More details
DescriptionPeople now a days are really putting a lot into creating Chat Applications using NodeJS, React or any other platform/technology, but the main problem is that its really hard to maintain server.
Besides that sometimes your application does not requires any kind of other technology except JS or PHP (as an example) & for this specific task you have to learn other stuff and add that into your application and maintaining is really hard.
So by using Twilio, we don't need to do much on the server side, everything we need to do is on the Client side and you know what, we can do this with our Vanilla JS as well.
We will be developing 2 main applications using Twilio, which are:
Chat application (web, SMS, WhatsApp, Facebook) using Twilio Conversations API.
Contact Center using Twilio task router.
Task Router is for creating a complete Contact Center application, where you define agents/workers in Twilio and then any customer that comes from website frontend will be handled by task router, based on agents availability chats will be assigned to them and much more things.
So what are you waiting for, lets dive into this course & become a Twilio developer, create amazing chat apps & much more.
Who this course is for:
- Anyone who wants to create an enterprise level of Chat App using Twilio.
People now a days are really putting a lot into creating Chat Applications using NodeJS, React or any other platform/technology, but the main problem is that its really hard to maintain server.
Besides that sometimes your application does not requires any kind of other technology except JS or PHP (as an example) & for this specific task you have to learn other stuff and add that into your application and maintaining is really hard.
So by using Twilio, we don't need to do much on the server side, everything we need to do is on the Client side and you know what, we can do this with our Vanilla JS as well.
We will be developing 2 main applications using Twilio, which are:
Chat application (web, SMS, WhatsApp, Facebook) using Twilio Conversations API.
Contact Center using Twilio task router.
Task Router is for creating a complete Contact Center application, where you define agents/workers in Twilio and then any customer that comes from website frontend will be handled by task router, based on agents availability chats will be assigned to them and much more things.
So what are you waiting for, lets dive into this course & become a Twilio developer, create amazing chat apps & much more.
Who this course is for:
- Anyone who wants to create an enterprise level of Chat App using Twilio.
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Waleed Ikhlaq
Instructor's Courses
Udemy
View courses Udemy- language english
- Training sessions 45
- duration 12:18:31
- Release Date 2023/10/04