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Leading with Empathy

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Maria Ross

38:21

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  • 01 - Why empathy is key to your success as a leader.mp4
    01:20
  • 01 - How empathy benefits your company.mp4
    03:55
  • 02 - How empathy engages your customer.mp4
    04:27
  • 01 - Practice presence.mp4
    03:22
  • 02 - Be curious and actively listen.mp4
    03:14
  • 03 - Explore with your imagination.mp4
    03:21
  • 04 - Cultivate confidence.mp4
    03:33
  • 05 - Get in the trenches.mp4
    03:30
  • 06 - Find common ground.mp4
    03:33
  • 01 - Practicing empathy from the inside out.mp4
    02:46
  • 02 - Is your culture authentically empathetic.mp4
    03:14
  • 01 - Put empathy to work.mp4
    02:06
  • Ex_Files_Leading_with_Empathy.zip
  • Description


    Leaders often have misconceptions about what empathy at work looks like in practice, yet it is an essential skill for anyone looking to successfully lead today. In today's world where rapid change comes at us every single day, leaders must quickly build strong relationships with people, whether they're employees or customers, in order to better collaborate and engage. In this course, Maria Ross helps you identify the key behaviors that make up empathy, like practicing presence, actively listening, cultivating confidence, and finding common ground. Finding empathy is one of the most desired leadership strengths, so join Maria in this course as she shares straightforward and simple tips for implementing and practicing empathy.

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    As a brand strategist, I ferret out the features that make your organization completely irresistible…and then translate those qualities into compelling brand stories, positioning strategies & messaging - all rooted in empathy - so you can: STAND OUT ATTRACT THE RIGHT CUSTOMERS ACCELERATE SALES AND IMPACT As a keynote/workshop and TEDx speaker, I inspire audiences to stand out, share their story, overcome adversity - and strengthen empathy as a competitive advantage. My LinkedIn course: Leading with Empathy: https://www.linkedin.com/learning/leading-with-empathy Storytelling is an art...and a science. From dominating the kindergarten classroom to delighting theatre patrons to creating brand strategies, I’ve been motivating audiences from the moment I could walk. And talk. And write. Prior to Red Slice, I crafted brand and marketing strategies for Silicon Valley start-ups, global software firms, entertainment powerhouses and consumer businesses — including Business Objects (now SAP), Discovery Networks and Monster.com — and created change management strategies for Fortune 1000 clients at Accenture. I work across industries, with a speciality in tech. Clients include LogicGate, Alteryx, ContentSquare, Dropbox, Expanse, GSK, Wedgewood Pharmacy. Non-profits include The Coaching Fellowship and Schurig Center for Brain Injury Recovery. Brand amplification is my vocation of choice, but I’m also a speaker, author and actress. My recent book, The Empathy Edge, is about how leaders, teams, and brands can harness the value of compassion as an engine for success. Named a top inspirational business book by The CEO Magazine, as well as a Top 11 book that is redefining leadership by Forbes. My book Branding Basics for Small Business has been called "a roadmap leading small businesses in the right direction."​ And my memoir, Rebooting My Brain, tells the story of my miraculous brain aneurysm recovery — with tongue-in-cheek humor & levity (yes, really). Media appearances include: MSNBC, ABC News, NPR, Forbes.com, and Entrepreneur Magazine. I've written about business + lifestyle for notable outlets, including Entrepreneur.com, MarketingProfs, and Huffington Post. My talks have delighted crowds at TEDx, The 3% Conference, BlogHer, The New York Times Small Business Summit, Chamber of Commerce, Women in Consulting, NAWBO, SBA and more. Among my philanthropic efforts, I’m a brain injury survivor, awareness advocate and advisory board member at The Schurig Center for Brain Injury Recovery & support various child welfare, medical aid and animal rescue groups.
    LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.
    • language english
    • Training sessions 12
    • duration 38:21
    • Release Date 2023/01/18

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