Jira: Managing Custom Workflows

Certified Jira Administrator + Prioritization Specialist + Software Developer + Atlassian Community Champion = a Unique Holistic Approach Rachel has a unique set of skills and experience you won’t find elsewhere.  As the founder of a Web Development company (13 years), she understands business, software development tools, and lived the software development life cycle.  As a prioritization specialist (5 years), she helped business and IT teams analyze, prioritize, schedule, and track strategic company projects. As a certified Jira Administrator, Rachel thoroughly understands Jira configuration, best practices, and how decisions today affect the application in the future.  She literally wrote the book on Jira strategy and effective administration. Her consulting experience is diverse, helping development, support, and business teams in different industries and environments. Finally, Rachel is well known in the Atlassian community as a frequent speaker, user group leader, and community champion.  This uncommon combination of skills and experience creates a deep understanding, holistic, and informed approach for setting up, cleaning up, and maintaining Atlassian applications. ● Specialty: Jira administration, Jira Service Management administration, Confluence administration ● Certification: Atlassian Certified Jira Administrator ● Author: Jira Strategy Admin Workbook - https://www.jirastrategy.com/link/digital-workbook ● Education: BS, Media - Web Design Concentration, Information Technology Minor ● Volunteer: Atlassian Community Leader ● Awards: "Community Champion" Atlassian User Group Leader, Atlassian User Group "Founder's" Award Need help with Jira, Jira Service Management, or Confluence? Get the Jira Strategy Admin Workbook, training, and additional materials at https://www.jirastrategy.com.