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IT Support Project for IT Professionals

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Jobskillshare Community

9:42:42

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  • 1. Who should take this course and what are the benefits.mp4
    06:25
  • 2. What IT skills are covered.mp4
    03:03
  • 3. What is IT Support Project.html
  • 4. Why are we sharing this on Udemy.mp4
    03:39
  • 1. Important video before starting Tasks.mp4
    04:33
  • 1. Reminder before learning.mp4
    01:17
  • 2. Task 1 Install Windows server 2022 on the Hyper-V.mp4
    26:43
  • 3. Task 2 Install Windows 10, 11 on the Hyper-V.mp4
    25:09
  • 4. Task 3 Convert Windows to a Domain Controller.mp4
    17:53
  • 5. Task 4 Create help desk admin account and user accounts.mp4
    09:51
  • 6. Task 5 Join Windows 10, 11 to the Domain (Active Directory).mp4
    09:51
  • 1. Ticket 1 Symantec antivirus protection.mp4
    36:40
  • 2. Ticket 2 Second browser.mp4
    09:02
  • 3. Ticket 3 Access to the sales folder.mp4
    14:01
  • 4. Ticket 4 Windows 11 upgrade.mp4
    22:04
  • 5. Ticket 5 Account Errors.mp4
    23:56
  • 6. Ticket 6 Accidentally deleted a file.mp4
    14:41
  • 7. Ticket 7 Network Printer.mp4
    11:30
  • 8. Ticket 8 FTP FileZilla client.mp4
    14:08
  • 9. Ticket 9 RDP Access Error.mp4
    13:40
  • 10. Ticket 10 Website access issues.mp4
    18:51
  • 11. Ticket 11 VPN Client.mp4
    19:31
  • 12. Ticket 12 Deploy Software (Chrome).mp4
    19:32
  • 13. Ticket 13 Inventory Software.mp4
    10:51
  • 14. Ticket 14 Office 365 Accounts, Licenses.mp4
    13:50
  • 15. Ticket 15 Office 365 Web Outlook.mp4
    15:29
  • 16. Ticket 16 OneDrive Setup.mp4
    12:01
  • 17. Ticket 17 Office 365 Teams Setup.mp4
    17:59
  • 18. Ticket 18 Office 365 Shared mailbox.mp4
    13:35
  • 19. Ticket 19 Office 365 Tracing Emails.mp4
    09:02
  • 20. Ticket 20 Outlook Installation Office 365.mp4
    06:04
  • 21. Ticket 21 SharePoint Office 365.mp4
    08:48
  • 22. Ticket 22 Outlook Troubleshooting.mp4
    12:39
  • 23. Ticket 23 ManageEngine Endpoint Management.mp4
    26:31
  • 24. Ticket 24 Windows Updates.mp4
    19:27
  • 25. Ticket 25 Machine Backup.mp4
    12:55
  • 26. Ticket 26 Machine Restore.mp4
    20:55
  • 27. Ticket 27 Password Policy (Group Policy).mp4
    14:28
  • 28. Ticket 28 Computer running slow.mp4
    13:06
  • 29. Ticket 29 Account and access removal.mp4
    12:08
  • 30. This section will be deleted.html
  • 31. Ticket 30 Working with Intune.mp4
    16:54
  • Description


    IT Support Real-World Project for learning technical skills

    What You'll Learn?


    • 30 Real-World Tickets Addressing Various IT Scenarios
    • Working with Windows Server and Windows 11
    • Handling third-party applications like Symantec anti-virus, PDQ Deploy, and Patch Management systems
    • Managing printers and other relevant features
    • Managing Office 365 and Active Directory
    • Troubleshooting

    Who is this for?


  • Aspiring IT Professionals: Prepare for your first IT job by acquiring short-term skills for interviews and technical tests
  • IT Beginners
  • What You Need to Know?


  • We recommend prior completion of our Fundamental IT Courses or a strong foundation in IT knowledge before enrolling in this Project Course
  • Basic IT skills required
  • More details


    Description

    We are thrilled to introduce an exclusive opportunity for JSS members: the "Hands-On Project with Experts - Modern IT Support Project."

    We understand that many of you are eager to rapidly acquire in-demand IT skills while continuing your longer-format learning journey. It's important to note that this project is not a replacement for any of our existing courses or roadmaps; rather, it's a unique addition aimed at enhancing your practical knowledge.

    Who Can Benefit from This Project?

    This project-based learning is designed to cater to various scenarios:

    1. Newly Hired Employees: Gain essential skills quickly to boost your confidence and reduce workplace stress.

    2. Aspiring IT Professionals: Prepare for your first IT job by acquiring short-term skills for interviews and technical tests.

    3. College Graduates and Learners from Other Educational Backgrounds: Get hands-on experience to supplement your existing IT knowledge.

    4. Graduates of the Modern IT Support Roadmap: Assess your knowledge and practical skills.

    5. Current IT Course Enrollees: Accelerate your JSS certification path while maintaining comprehensive learning. Upon completion, you'll earn three IT support certificates.

    How Does the Project Work?

    If you are taking this course on Udemy, it will provide you with video access only. It is primarily designed for individuals who want to watch and learn from the videos. Please note that Udemy does not include lab access. If you require lab access, you will need to purchase this project separately.

    It's self-paced, using real systems no bandwidth or hourly reset restrictions provided by JSS (This is not practice labs access).

    You'll complete multiple tasks and over 29 tickets within a 7-day timeframe. (Updated to 7 from 4 days)

    What Will You Learn? You'll acquire IT Support-related skills, including:

    • Managing Active Directory

    • Working with Windows Server and Windows 11

    • Handling third-party applications like Symantec anti-virus, PDQ Deploy, and Patch Management systems

    • Managing printers and other relevant features

    • 30 Real-World Tickets Addressing Various IT Scenarios

    • Please note that this project exclusively focuses on IT Support skills and does not cover systems administration.

    Can You Add These Skills to Your Resume?

    Absolutely! Completing this project is a valuable addition to your resume and will enhance your job prospects and confidence.

    Who this course is for:

    • Aspiring IT Professionals: Prepare for your first IT job by acquiring short-term skills for interviews and technical tests
    • IT Beginners

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    Instructor's Courses
    Our Managed Learning blends online on-demand video lectures with hands-on practice labs. Reinforce your knowledge by accessing REAL equipment online with no restrictions and full administrator privileges in real-time.Jobskillshare collaborates with industry leaders to provide the most hands-on IT training using TestOut and real-live practice labs. This unique approach allows students to gain valuable experience by developing real-world IT skills. Students can practice IT skills in a realistic environment without expensive equipment by simulating hardware, software, operating systems, and entire network environments.
    Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.
    • language english
    • Training sessions 40
    • duration 9:42:42
    • Release Date 2023/12/28