IT Support for a Hybrid Workforce

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Robert McMillen

45:17

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01 - Introduction

01 - Understanding the needs of a hybrid team.mp4

01:10

02 - 1. Planning for a Hybrid Environment

01 - What are the workforce types that exist today.mp4

02:42

02 - What are my risks in a hybrid environment.mp4

02:39

03 - Create a security plan for a hybrid workforce.mp4

03:10

03 - 2. Implementing Security in a Hybrid Workforce

01 - How do users need to connect.mp4

03:06

02 - Cloud vs. on-premises access.mp4

02:53

03 - VPN risks.mp4

03:07

04 - Circumventing malware and ransomware.mp4

03:03

05 - Testing security.mp4

03:04

04 - 3. Wrangling User Hardware to Work Properly

01 - What devices will cause the biggest headaches.mp4

03:00

02 - How do we get files out to remote users.mp4

02:47

03 - Wi-Fi at home and in the office.mp4

02:38

05 - 4. Collaboration and Communication

01 - How will users communicate with each other.mp4

02:30

02 - Audio and video conferencing applications.mp4

02:43

03 - Managing mobile devices and bring your own device.mp4

02:30

04 - Securing IOT for users.mp4

02:59

06 - Conclusion

01 - Protecting data and remote users.mp4

01:16

Description

Around the world, offices are preparing for reopening. After months of supporting a primarily remote workforce, IT teams now need to understand how to best support teams in a hybrid environment. Hybrid workforces come with their own concerns regarding security, communications, hardware and software, and device management. This course focuses on these key elements and others that IT teams should consider before their return. Instructor Robert McMillen explains how to develop a plan that allows for successfully supporting a hybrid workforce, how to implement security, how to remotely troubleshoot hardware issues, how to select the best software for remote collaboration and communication, and how to manage devices that travel to and from the office.

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Human Resources

Cyber Security

Robert McMillen

Instructor's Courses

After decades in the IT consulting business, I am dedicating my career to educating and inspiring the next generation of IT professionals. This includes teaching computer information systems, authoring video courses and blogging about my experiences. There are too few mentors and too many who know it all. Check out my channel to see what's new at http:// techpublishing.com Feel free to contact me for speaking engagements or other new media requests.

Linkedin Learning

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.