IT Professional Fundamentals: Hardware and Network Troubleshooting

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Daniel Lachance

1:52:32

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1. Course Overview

1. Course Overview.mp4

01:42

2. The Troubleshooting Methodology

1. Module Overview.mp4

01:24

2. Identify the Problem.mp4

03:51

3. Establish a Theory of Probable Cause.mp4

05:37

4. Test the Theory.mp4

04:21

5. Establish a Plan of Action.mp4

04:59

6. Verify System Functionality.mp4

03:44

7. Document Findings.mp4

03:08

8. Demo- Troubleshooting a Server Network Problem.mp4

07:57

9. Module Summary.mp4

02:16

3. Solving Hardware and Storage Issues

1. Module Overview.mp4

00:48

2. Power Issues.mp4

04:33

3. Motherboard, CPU, and RAM Issues.mp4

05:07

4. Demo- Run a Windows Memory Test.mp4

02:25

5. Storage and RAID Issues.mp4

05:35

6. Demo- Check a Disk for Errors.mp4

01:55

7. Demo- Configure RAID 5 in Windows.mp4

03:28

8. Module Summary.mp4

00:53

4. Solving Display and Printing Issues

1. Module Overview.mp4

01:06

2. Display, Monitor, and Projector Issues.mp4

06:47

3. Demo- Manage Display Drivers and Display Settings.mp4

04:13

4. Printing Issues.mp4

05:06

5. Demo- Restart the Windows Print Spooler Service.mp4

02:41

6. Module Summary.mp4

01:06

5. Solving Mobile Device and Network Issues

1. Module Overview.mp4

01:00

2. Mobile Device Issues.mp4

07:14

3. Demo- Manage Mobile Device Power Settings.mp4

01:45

4. Wired Network Issues.mp4

05:29

5. Wireless Network Issues.mp4

03:37

6. Demo- Run a Wireless Network Speed Test.mp4

01:34

7. Demo- Use Common Commands to Test Network Connectivity.mp4

06:13

8. Module Summary.mp4

00:58

Description

A+ technicians must have the ability to diagnose and solve problems that occur in IT-related hardware and network environments. This course will teach you how to solve inevitable hardware and network problems in as little time as possible.

What You'll Learn?

Hardware and network troubleshooting skills help ensure that IT environments that support business processes remain functional and productive. In this course, IT Professional Fundamentals: Hardware and Network Troubleshooting, you’ll learn how to troubleshoot and solve hardware and network problems. First, you’ll explore a structured approach to troubleshooting IT problems. Next, you’ll discover how to solve issues related to computer hardware and storage. Finally, you’ll learn how to solve display, printing, and network problems. When you’re finished with this course, you’ll have the skills and knowledge of hardware and network troubleshooting needed to keep IT environments running smoothy.

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Network Engineering

Computer Hardware

Computer Skills

Daniel Lachance

Instructor's Courses

Daniel Lachance, CompTIA Security+, CompTIA A+®, CompTIA Network+®, CompTIA Server+, CompTIA Cloud Essentials, MCITP, MCTS, MCSA, is the owner of Lachance IT Consulting Inc. He is the author of the CompTIA Server+ Certification All-in-One Exam Guide, CompTIA Cloud Essentials Certification Study Guide, and co-author of CompTIA Security+ Certification Practice Exams. Mr. Lachance is an experienced trainer having delivered IT training in Canada and the Caribbean since the 1990s on topics ranging from various Microsoft products including Visual Basic, Hyper-V and System Center Configuration Manager, as well as other products including UNIX, Linux, Novell and IBM Notes, and Domino. Dan has further experience with Microsoft Azure, Amazon Web Services, Google G Suite, and Linux.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.