IT Management Fundamentals - From IT Tech to IT Manager

Focused View

Emilio Aguero

4:08:45

235 View

1 - Introduction

1 - Instructor & Course Introduction.mp4

02:48

2 - Tech to Manager

2 - From Tech to Manager Changed Responsibilities.mp4

03:41

3 - Know Your Stuff.mp4

02:41

4 - Keep Updated IT Always Changes.mp4

03:56

5 - Dont Talk Tech to NonTech People.mp4

04:16

6 - Be Approachable Understanding and Positive.mp4

03:17

3 - Manager Responsibilities

7 - IT Managers Responsibilities Breakdown Different Role Types.mp4

09:56

8 - Customers Internal and External.mp4

05:00

9 - Staff & Team Management.mp4

02:44

10 - Hardware Network Servers Storage Desktops Laptops Phones etc.mp4

08:02

11 - Software Apps Operating Systems Backups.mp4

02:31

12 - Roadmaps and IT Strategy Docs.mp4

13:07

12 - Roadmap-Strategy.pdf

13 - IT Budgets.mp4

13:59

13 - IT-Budget-Template.pdf

4 - Know your Systems and Staff

14 - Know Your Systems Intro.mp4

00:48

15 - Skills-Matrix.pdf

15 - Tech Skills Staff Skills Matrix.mp4

08:34

16 - AssetRegister-Template.xlsx

16 - Hardware Asset Registers Audits.mp4

09:25

17 - Applications & License Registers.mp4

04:52

17 - SoftwareRegister-Template-copy.xlsx

18 - Incident Response Helpdesk Systems.mp4

04:45

19 - Snapshot Dashboards and IT Health Checks.mp4

04:57

5 - Maintenance & Support

20 - Keep Systems Secure & Healthy.mp4

02:37

21 - Keep Systems Updated & Patched.mp4

04:23

22 - Keep Systems Current & Modern get rid of the old stuff.mp4

02:40

23 - DRP and BCP.mp4

26:08

23 - Disaster-Recovery-Plan-Template.pdf

6 - Be Organised

24 - Be Organised and Deliver.mp4

09:28

25 - Good Written and Verbal Skills.mp4

08:45

26 - Documentation Documentation Documentation.mp4

04:21

27 - Standard Operating Environments.mp4

04:50

28 - IT AUP and Procedures.mp4

10:34

28 - IT-UAP.pdf

29 - Leading by Example Help your techs.mp4

03:36

30 - Spare Equipment.mp4

04:57

7 - Meetings Reports

31 - Youll be required in a lot more meetings now.mp4

01:17

32 - Meetings Operations.mp4

05:10

32 - Operations-Action-Register.pdf

33 - Capacity-Action-Register.pdf

33 - Meetings Capacity.mp4

04:49

34 - Meetings Security.mp4

05:14

34 - Security-Action-Register.pdf

35 - Meetings Team Team Team.mp4

05:10

36 - Meetings Senior Management Boards.mp4

05:51

37 - Helpdesk & Service Desk Reports Weekly Monthly.mp4

04:21

38 - Health & Security Reports.mp4

02:37

8 - Vendors and Suppliers

39 - Vendors & Suppliers relationships.mp4

06:03

40 - Agreements Contracts MSAs RF SOWs etc.mp4

12:26

9 - Conclusion

41 - Final Thoughts.mp4

04:09

Description

The knowledge and expertise you need to know to become an IT manager and develop those skills

What You'll Learn?

Moving from a Tech to a Manager ,
IT Manager Responsibilities
IT Strategies, Roadmaps, Budgets
People and Staff Management
Hardware, Software and other Registers
Disaster Recovery Design and Setup
Operations, Security & Capacity Management
Reporting, Audits and Dashboards

Who is this for?

Moderate to Skilled IT Professionals wanting to move into Management

Existing Managers wanting to improve in their skillset and responsbilities

What You Need to Know?

Desire to move into Management or improve in existing Management role

Moderate to Good understanding of various Technoloigies and System types

Past roles in Helpdesk, Desktop Support, Development, or Systems/Network Administration

More details

Description
Hi and welcome to this training course and thank you so much for registering, I really apprecaite it.
In this course we've prepared a number of videos that will provide you with the essential knowledge and skills you need to get that promotion and move into an IT manager role. Even if you are just starting out or have been an IT manager for a while, this course will provide you with a good overview of what IT managers do.

In this course weâ€™ll discuss -
Moving from a Tech to a Manager
IT Manager Responsibilities
IT strategies roadmaps, budgets
People and staff management
Hardware, Software and other registers
Holding and types of meetings
Disaster Recovery, Operations, Security & Capacity
Reporting, Audits and Dashboards

What do IÂ need to know?
Having already a good understanding of the basics aroudn IT systems and concepts will help in preparation for an IT management position.
This course is aimed at two groups
- existing ITÂ professionals and techs that want to advance in their careers and move into a management position
- existing IT managers who want to improve in their management skillset and knowledge

Why this course?
This course will be easy to understand, and follow. It will give you an overview of the necessary management skills, roles and reponsibilities you need to know to become a great and effective ITÂ manager.
Who this course is for:
Moderate to Skilled IT Professionals wanting to move into Management
Existing Managers wanting to improve in their skillset and responsbilities

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Emilio is an accomplished professional and leader with over 20 years of with experience in IT professional services, digital transformation, infrastructure and operations management. Emilio loves helping people learn and achieve their goals, providing them the skills and expertise to make their professional careers better and more rewarding.Areas of Expertise include -- Win Server, macOS + integration- Storage Architecture- Virtualisation, VMware- Cybersecurity Hardening- IT Governance- DR and Backup Design

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