Intercultural communication

Focused View

Amaro Araujo

1:15:31

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1 - Introduction and course structure

1 - 4-Intercultural-communication-course-Wrap-up.pdf

1 - Intercultural-comms-career.pptx

1 - Introduction and lessons.mp4

03:00

2 - Background and setting the scene

2 - Who are we.mp4

03:48

3 - Why do we act and communicate the way we do.mp4

04:40

4 - Different perspectives looking at same thing.mp4

05:32

5 - Cultural impact on communication.mp4

06:04

6 - Direct vs Indirect cultures.mp4

02:13

7 - Understanding yourself to understand the others.mp4

09:01

3 - Practicalities

8 - Non verbal skills.mp4

01:08

9 - Summarize.mp4

02:23

10 - Empathy.mp4

01:28

11 - Assertiveness.mp4

02:58

12 - Reflective listening.mp4

02:19

13 - Adapting your style.mp4

04:26

14 - How to handle difficult discussions.mp4

14:18

4 - Powerful scenes of intercultural communication

15 - Some excellent scenes from the movies.mp4

02:09

16 - Another set of refined examples from the movies.mp4

03:40

5 - Practice Section

1 - Lets see hows your intercultural awareness.html

6 - Course wrap up and support material

17 - A-good-manager.pdf

17 - Business-terminology-acronyms.pdf

17 - Conflict-styles-and-possible-outcomes.pdf

17 - Course wrap up.mp4

06:24

17 - Effective-goal-setting.pdf

17 - Eisenhower-BOX.pptx

17 - Engineering-Design-process.pptx

17 - From-what-I-think-until-what-people-understand.pdf

17 - Goal-setting-flowchart.docx

17 - How-to-change-someones-mind.docx

17 - How-to-create-successeful-teams.pdf

17 - How-to-handle-difficult-discussion.pdf

17 - Human-relations-most-important-expressions.pdf

17 - Intercultural-comms-career.pdf

17 - Intercultural-communication-course-Wrap-up.pdf

17 - Motivation-basics.pptx

17 - Observe-your-thoughts.pdf

17 - Opportunity-analysis.docx

17 - Problem-Solving-quick-guide.pdf

17 - Reflective-Listening.pdf

17 - Steps-to-clarify-a-conflict.pdf

17 - Swot-analyses-Template.pptx

17 - Where-to-start-the-change.pdf

17 - amaro araujo book summaries business & entrepreneurship.zip

17 - amaro araujo book summaries personal development.zip

17 - link to my website.zip

17 - link to my youtube channel.zip

17 - my ebook sales is my passion.zip

17 - my new book career path compass a guide for an effective job search and career guide.zip

17 - my quora profile & answers.zip

Description

Get the best experience interacting with people from other culture or background

What You'll Learn?

Understand how our cultural background impacts our worldview and interaction with others
Know who you are and why you act like you do
Know how others might act different to stand for same values
Know the power of observation and non verbal skills
Understand the culture influence on how people communicate and come across
Know how to adapt and respond on a positive tone avoid conflicts and communicating effectively
Learn how to face difficult discussion
Understand how and why we see different looking at the same situation
learn techniques and processes to communicate effectively on a multicultural environment

Who is this for?

Students or professionals involved in multinational or multicultural environments

Students or professionals moving abroad (or regionally)

Private people planning extensive travelling

Leaders of multinational or multicultural environments

Anyone curious to understand other cultures and why they act and behave different

What You Need to Know?

Open mind

eagerness to learn

More details

Description
UPDATED regularly with new support material (PDF/PPT/VIDEO). Includes more than 15 extra support files.
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NEW practicing material:
Practice tests to help you explore and apply knowledge. Very important to prepare you for real case situations and job interviews.
They are composed of multi-choice questions and with the right solutions, backed with further reasons and explanation of the right choice.
Globalization is there and affects us directly or indirectly at a personal and/or professional level.
Having a global reach, we need to understand different cultures, origins, and backgrounds and how they impact how people communicate and how they come across with different postures.
Are you moving abroad?
Are you working in a multinational or multicultural environment?
Are you planning an extensive trip abroad?
Are you preparing your studies in a different country?
Merely curious to understand why some people act and behave as they do?
Have a global audience and want to avoid misunderstandings or undesirable situations?
This course helps you out with all those questions above and many others.
It covers the background of intercultural communication (who we are; why do we act or communicate the way we do; why looking at the same thing we have different perceptions, etc.) and the practicalities of the subject (non-verbal skills; summarizing; assertiveness; handling difficult discussions etc.)
You'll become aware of areas we often overlook, autopilot modes we run, why our communication isn't sufficient, and why we should shape it to our counterparts each time.
You'll learn to develop your knowledge about communication, bearing in mind diversity, inclusiveness, and different personality types.
In the bonus lesson, you'll find a PowerPoint on how this course and intercultural communication can help you with your career.
Who this course is for:
Students or professionals involved in multinational or multicultural environments
Students or professionals moving abroad (or regionally)
Private people planning extensive travelling
Leaders of multinational or multicultural environments
Anyone curious to understand other cultures and why they act and behave different

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Communication Skills

Amaro Araujo

Instructor's Courses

I manage customers among the world top corporations and have closed single deals as big is 50 Million turnover. I live in Netherlands, I speak six languages, have been more than twenty five years in sales and I am an international Key Account Manager. I handle strategic accounts benefiting from my vast experience, language skills and cultural awareness. Having dealt with customers from different countries and sizes –from the small factory to the world biggest corporations- facing different complexities, industry segments and purchasing organizations, I share my knowledge, experience, skills and best practices to all those willing to learn, develop or explore their career in the B2B sales world on online or f2f trainings. I'm the author of the book "sales is my passion" available on Amazon and other bookstores.

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