Interaction Design for Ecommerce

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Chris Nodder

1:29:42

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01 - Great ecommerce user experiences.mp4

02:31

02 - How people buy online.mp4

04:50

03 - B2B ecommerce.mp4

06:01

04 - Omnichannel ecommerce.mp4

04:04

05 - Responding to a pandemic.mp4

03:11

06 - Helping decision-making.mp4

05:34

07 - Persuading people to buy.mp4

03:50

08 - Supporting the purchase process.mp4

05:10

09 - Out-of-band communications.mp4

04:20

10 - Homepage.mp4

05:18

11 - Search and navigation.mp4

05:02

12 - Category pages.mp4

05:05

13 - Product pages.mp4

06:44

14 - Carts.mp4

04:22

15 - Checkout.mp4

05:17

16 - Gift finders and wish lists.mp4

03:58

17 - Gift cards.mp4

03:31

18 - Forming a successful team.mp4

03:22

19 - Journey and service mapping.mp4

04:02

20 - Testing changes.mp4

03:30

Description

Online shopping may have only started in the mid-1990s, but that’s an eternity in internet time, and the ways goods and services are sold online is constantly changing. In this course, interaction designer Chris Nodder shares lessons he’s learned from designing ecommerce sites, along with the findings of numerous research studies. Whether you’re creating your first online store or responsible for a major retail site, Chris provides helpful guidelines for every part of an ecommerce site, from the homepage, to product pages, to checkout. Chris also covers user behavior when shopping online, multi-device branding and experience considerations, and the importance of designing your site so users can research before buying and seek support after the sale. He finishes the course by covering how to form a solid team to support your brand and customer experience, which is key to ensuring you’ve developed solutions that work for everyone in your company and for your customers.

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E-Commerce

Chris Nodder

Instructor's Courses

User experience specialist with knowledge of the core usability issues in many industries including financial, healthcare, software development, B2B service delivery and e-commerce. Specialties: Client consulting, coaching and original research to improve technology user experiences. Design Thinking workshops, product definition and up-front design involvement to ensure the right product is built with the least re-work. Fast, cost-effective usability methods for teams on a tight timescale. Core client group: Enterprise customers struggling to introduce lean and agile UX techniques. Currently accepting some new clients for product evaluation, team coaching and process improvement. Author of the user experience book "Evil By Design - Interaction Design to Lead Us Into Temptation." Author/presenter of 30 LinkedIn Learning video courses on user centered design topics. Creator of the low cost, high quality self-guided UX training course uxsyllab.us Acclaimed speaker with multiple international conference appearances.

Linkedin Learning

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.