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Samir Faraj

Samir Faraj

About Instructor

I am an ITIL 4 Expert and Strategic Leader with a wealth of experience in optimizing IT functions and leading successful IT projects from start to finish. With a strong technical background and a focus on results, I excel at creating and training cross-functional teams to meet short- and long-term business goals. I have a proven track record of effectively collaborating with cross-functional teams to maximize project resources and manage daily operations, as well as a skill for communicating with senior management to support strategic decision-making. In addition to my IT expertise, I am also proficient in web design, SEO, digital marketing, eCommerce, and social media marketing (including Google AdWords and platforms like Twitter, Facebook, Instagram, and LinkedIn). As a mentor and trainer, I have a passion for providing exceptional IT services that meet or exceed company standards.

Instructor Courses

Subtitle
Service Desk Operations and Management with ITIL4