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Myra Golden

Myra Golden

About Instructor

Myra is a favorite training partner to Fortune 500 companies with her customized, engaging, behavior-changing (and fun) customer service workshops, working with McDonald’s, Coca-Cola, Frito-Lay, Michelin, Vera Bradley, and other brands. Myra is also an Author at LinkedIn Learning.

Instructor Courses

Subtitle

Building Rapport with Customers

Linkedin Learning

Myra Golden

Building Rapport with Customers

25:48

English subtitles

08/01/2024

Subtitle

Customer Service: How to Deliver Support Across Languages

Linkedin Learning

Myra Golden

Customer Service: How to Deliver Support Across Languages

28:09

English subtitles

11/13/2023

Subtitle

Delivering Bad News to a Customer

Linkedin Learning

Myra Golden

Delivering Bad News to a Customer

31:43

English subtitles

09/27/2023

Subtitle

Empathy for Customer Service Professionals

Linkedin Learning

Myra Golden

Empathy for Customer Service Professionals

19:26

English subtitles

09/05/2023

Delivering Bad News to a Customer

Linkedin Learning

Myra Golden

Delivering Bad News to a Customer

47:47

01/10/2023

Creating Positive Conversations with Challenging Customers

Linkedin Learning

Myra Golden

Creating Positive Conversations with Challenging Customers

33:19

01/10/2023

Customer Experience: Creating Customer Personas

Linkedin Learning

Myra Golden

Customer Experience: Creating Customer Personas

21:44

01/02/2023