Michelle Burns

I am a content creator and instructor with 20+ years' experience in education whose passion is to provide creative, engaging, and innovative materials that are worth a learner's time. Training or learning is something most people do off the side of their desks, and I always create materials with that just-in-time approach in mind. I also create custom graphics and animations to give learners an unexpected dose of something visually as well as intellectually interesting. Please ask to learn more about my Dick Tracy certification program for accountants! I've worked successfully in remote positions for 11 years, and I know what it takes to be a great digital team member. I'm very collaborative but highly self-motivated and determined to do whatever is necessary to create great deliverables that demonstrably provide benefits to a variety of audiences. Content area of expertise: I have created eLearning, ILT, vILT, and videos with custom audio and custom graphics, workbooks, facilitator's guides, Quick Reference Guides (QBRs), and Frequently Asked Questions (FAQs) documents for the following areas: financial services IT platforms, bank operations departments, call-center operations departments, sales departments, compliance and regulatory departments, English composition, grammar, and usage. I am experienced working with the Software as a Service (SaaS) industry, the financial services industry, as well as within traditional secondary education for English Language Arts, Social Studies, and post-secondary education preparation.