Inside Sales

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Josiane Feigon

42:21

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[1] Introduction

[1] Inside sales in today's complex selling landscape.mp4

01:12

[2] 1. First Impressions That Improve Response Rates

[1] Three ingredients to a perfect introduction.mp4

03:25

[2] Don't waste the live call Opening statements that earn time.mp4

02:51

[3] 2. Navigational Tactics

[1] Today's customers are in charge.mp4

02:47

[2] Avoiding powerless prospects.mp4

02:19

[3] Chasing the maybe.mp4

03:26

[4] Selling to the B2B buying committee.mp4

02:19

[4] 3. Building Trust and Uncovering Needs One Question at a Time

[1] Negative and positive questioning.mp4

03:46

[2] Questions to build trust with your prospect.mp4

02:45

[3] Active listening through paraphrasing.mp4

03:22

[5] 4. Handling Objections

[1] Confronting the tidal wave of objections.mp4

03:28

[2] Objection rebuttals.mp4

02:37

[6] 5. A Day in the Life of an Inside Salesperson

[1] Establishing your non-negotiable time.mp4

03:00

[2] Rev up your tool fuel.mp4

03:51

[7] Conclusion

[1] Refine your craft for a new level of sales excellence.mp4

01:13

Description

Inside sales professionals face a noisy, crowded, and fast-paced marketplace with distracted and risk-averse decision makers. In this course, best-selling author and global inside sales expert Josiane Chriqui Feigon helps you build the trust you need to capture the interest from today's buyer. She helps you understand what attributes you need to be successful, what your customer expects from you, what tools you should use to enhance the virtual and digital relationships with your prospects, and how to establish your plan, set your goals, and do your pre-call research. Once you're prepared, she walks you through the specific techniques of the sale, including getting past gatekeepers, questioning techniques that generate qualified leads, overcoming objections, and closing the sale.

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Sales Skills

Sales Management

Josiane Feigon

Instructor's Courses

I am the founder and President of TeleSmart- a global inside sales training organization that develops sales talent for the fastest growing high-tech companies in the world. Since 1994, I’ve trained over 50,000 salespeople and published two internationally best-selling sales books. My two LinkedIn Learning courses just launched and are the only courses for inside sales. As a sales futurist, I publish an annual Inside Sales Trends Report designed to help sales leaders get “future fit.” These reports are loaded with trends, predictions and forecasts on the future of the sales industry and how to build a multi-generational workforce. Always a storyteller, I love writing human and relatable content; telling stories- especially ones that change behaviors and changes minds. I’m passionate about raising the visibility and viability of ageism- raising the voices of the 55+workforce. Areas of Expertise -Author, writer, content curator -Speaker and storyteller -Inside Sales Training -Workforce Futurist -Change the aging narrative -Swimming the San Francisco Bay

Linkedin Learning

View courses Linkedin Learning

LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.