Improve Communication Using Lean Thinking

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53:18

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01 - Introduction

01 - Lean and communication.mp4

00:53

02 - 1. Communication Meets Lean

01 - The invisible player that affects all business.mp4

03:18

02 - How lean can help you improve communication.mp4

04:02

03 - 2. Lean Communication Basics

01 - Getting it right the first time.mp4

03:23

02 - Mapping an invisible process.mp4

04:13

03 - Root cause analysis in miscommunication.mp4

03:34

04 - Using PDCA to improve communication.mp4

03:43

04 - 3. Lean Communication Methodologies

01 - Communication in a value stream.mp4

03:33

02 - Three sources of waste Muri, mura, and muda.mp4

03:42

03 - Hidden sources of waste in communication.mp4

03:20

04 - Work instructions.mp4

03:40

05 - Using Jidoka and the Andon in communication.mp4

03:15

05 - 4. Lean Communication Additional Considerations

01 - Lean literature that mentions communication.mp4

03:46

02 - Communicating vertically and horizontally.mp4

03:40

03 - Lean daily management and communication.mp4

03:13

06 - Conclusion

01 - Communication is everyones responsibility.mp4

02:03

Description

Communication is often a source of waste when people need to interact to get the job done. Since Lean is a way of thinking aimed at reducing or removing interruptions to the flow of value to your customer, why not adopt its powers to improve the process of communication? Author Sam Yankelevitch shows you how to apply the principles of Lean to boost your communication skills and improve your interactions with stakeholders and gain a competitive edge.

Explore the basics of approaching communication through a Lean lens, identifying common obstacles to success, minimizing your overall waste, and maximizing value creation with innovative Lean tools. Get an overview of key Lean methodologies, including value stream mapping, work instructions, Jidoka, Andon, A3 thinking, and the three Ms of waste: mura, muri, and muda. By the end of this course, you’ll be ready to shift your mindset to Lean, communicating more efficiently and effectively in your role.

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Communication Skills

Business Communication

Lean

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