How to Save Face in a Negotiation

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American Negotiation Institute and Kwame Christian

26:31

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001 Welcome.mp4

02:44

003 What is saving face .mp4

05:36

004 The mutual benefits of saving face.mp4

03:17

005 Politeness theory.mp4

02:33

006 Where saving face is most crucial.mp4

02:55

007 The danger of threats.mp4

01:47

008 On-record vs. off-record approaches.mp4

02:25

009 Helping others to save face.mp4

03:19

010 How to avoid being too nice.mp4

01:55

Description

We all know the expression of “saving face,” but what does it really mean, and how can you use the concept to benefit your negotiations? Mike Macchiarelli, a Sales Training and Business Development Trainer at KO Advantage Group, covers these questions and more in this audio-only course, adapted from the Negotiate Anything podcast. Mike explains in-depth what saving face is, including its mutual benefits and the difference between positive and negative face. He shows you where saving face is most crucial, then goes into two types of messaging and the correct uses of on-record versus off-record messages. After discussing how and why you can help others to save face, Mike concludes by describing how you can avoid being too nice.

Note: This course was created by the American Negotiation Institute. We are pleased to host this training in our library.

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Negotiation

American Negotiation Institute and Kwame Christian

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LinkedIn Learning is an American online learning provider. It provides video courses taught by industry experts in software, creative, and business skills. It is a subsidiary of LinkedIn. All the courses on LinkedIn fall into four categories: Business, Creative, Technology and Certifications. It was founded in 1995 by Lynda Weinman as Lynda.com before being acquired by LinkedIn in 2015. Microsoft acquired LinkedIn in December 2016.