Companies Home Search Profile

Handling Difficult Situations at Work

Focused View

Chris Behrens

1:30:42

76 View
  • 01 - Course Overview.mp4
    01:26
  • 02 - Introduction.mp4
    04:39
  • 03 - Confrontations in the Workplace.mp4
    06:31
  • 04 - Conducting Yourself Well in the Moment.mp4
    08:19
  • 05 - Tactics for Managing Confrontations.mp4
    07:47
  • 06 - When to Escalate.mp4
    06:51
  • 07 - How Processes Can Head off Confrontations.mp4
    03:22
  • 08 - Summary.mp4
    00:53
  • 09 - Introduction.mp4
    00:42
  • 10 - Working in the #MeToo Era.mp4
    09:54
  • 11 - Being Asked to Work for Free.mp4
    04:40
  • 12 - Ten Ways to Say No.mp4
    05:12
  • 13 - Gossip.mp4
    08:11
  • 14 - Apologizing Like a Master.mp4
    05:04
  • 15 - How to Negotiate.mp4
    05:37
  • 16 - Summary.mp4
    00:47
  • 17 - Introduction.mp4
    01:03
  • 18 - Lying with Data.mp4
    03:58
  • 19 - Lying with Estimates.mp4
    02:17
  • 20 - A Gator Story.mp4
    02:03
  • 21 - Summary.mp4
    01:26
  • Description


    A big part of managing your career means working effectively with people. This course will teach you strategies and tools for dealing with different kinds of challenging situations in your professional context at work.

    What You'll Learn?


      A big part of managing your career effectively means dealing with people in a compassionate and healthy way. In this course, Handling Difficult Situations at Work, you’ll learn to manage social and professional problems effectively. First, you’ll explore how to work side by side with difficult people, and what you can manage in yourself to make that relationship effective. Next, you’ll discover how to handle (and avoid) inappropriate behavior in the workplace. Finally, you’ll learn how to have a successful career and maintain a high standard of personal ethics, and why doing this, absent a moral imperative, is still in your self-interest. When you’re finished with this course, you’ll have the skills and knowledge of professional social skills needed to handle difficult situations with grace and skill.

    More details


    User Reviews
    Rating
    0
    0
    0
    0
    0
    average 0
    Total votes0
    Focused display
    Chris Behrens
    Chris Behrens
    Instructor's Courses
    Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.
    • language english
    • Training sessions 21
    • duration 1:30:42
    • level preliminary
    • Release Date 2023/10/14

    Courses related to Communication Skills

    Courses related to Business Communication

    Courses related to Management Skills

    Courses related to Social Skills