Effective Email Communication

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Jason Alba

1:01:20

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1. Course Overview

1. Course Overview.mp4

01:55

2. Building the Right Foundation

1. Introduction.mp4

01:31

2. Every Email Has a Purpose.mp4

01:58

3. Understanding and Communicating Your Message.mp4

01:57

4. Key Elements of Every Email Message.mp4

04:45

5. Communicating Who You Are.mp4

05:06

6. Using To, CC, and BCC Appropriately.mp4

04:28

7. On Time and Timeliness.mp4

03:29

8. Summary.mp4

00:47

3. Communicating Better through Better Emails

1. Introduction.mp4

00:27

2. Using Visuals to Enhance Your Message.mp4

06:55

3. Using Reply vs. Reply All.mp4

04:04

4. Effective Vacation and Autoresponder Messages.mp4

02:31

5. Proofreading for Better Communication.mp4

05:08

6. Summary.mp4

00:58

4. Example Email Messages

1. Introduction.mp4

00:44

2. First Communication.mp4

02:28

3. Virtual Introductions.mp4

01:39

4. Information-heavy Emails.mp4

02:21

5. Responding to a Lot of Questions.mp4

01:38

6. Negative Situations.mp4

03:21

7. Making a Request.mp4

02:00

8. Summary.mp4

01:10

Description

Effective email communication is critical to your career relationships and business success. Learn the foundations of solid email communication here.

What You'll Learn?

Effective email communication in business could mean the difference between keeping or losing a job, or getting or losing a contract. In this course, Effective Email Communication, you'll gain foundational knowledge of the five key elements of an email message. First, you'll learn how to create emails that are purposeful, and discuss etiquette in areas like address fields and vacation messages. Next, you'll discover specific things to proofread for in high-stakes emails and ways to visually enhance your messages to make them pop and really get your points across.
Finally, you'll explore example emails and identify the elements that make them effective. When you're finished with this course, you'll have the skills and knowledge needed to master your business email communications and enhance your career success.

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Jason Alba

Instructor's Courses

Jason Alba has been a Pluralsight Author since 2012, specializing in soft skills and professional development. He started his IT career as an intern developing tools for a robust intranet. He transitioned to an IT manager at another company where his job included web development as well as other IT functions. After an acquisition Jason became VP and then general manager at a newly formed tech company. He founded and manages JibberJobber.com, a CRM for job seekers. Jason has authored three books. He speaks and blogs regularly about soft skills, professional development, and career management. He has a CIS undergraduate and an MBA from Idaho State University.

Pluralsight

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Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.