Deploying Cisco Enterprise Voicemail with Unity Express and MediaSense Server

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Sean Douglas

2:31:46

21 View

01 - Course Overview

01 - Course Overview.mp4

01:46

02 - Configuring Unity Connection Video Greetings

02 - Intro.mp4

01:21

03 - Demo - Configuring MediaSense Server to Integrate with CUCM.mp4

06:27

04 - Demo - Configuring MediaSense Server to Integrate with Unity Connection.mp4

07:50

05 - Demo - Configuring Unity Connection Video Service Accounts.mp4

03:36

06 - Demo - Configuring Video Greetings.mp4

04:23

07 - Demo - Managing Video Greetings in MediaSense and Unity Connection.mp4

04:37

03 - Configuring Cisco Unity Express with Router-based CME

08 - Intro.mp4

01:15

09 - Demo - Configuring CME to Register IP Phones.mp4

08:03

10 - Demo - Configuring Cisco Unity Express Module.mp4

06:13

11 - Demo - Configuring a Factory Reset on the CUE Module.mp4

03:31

12 - Demo - Configuring Cisco Unity Express Using the GUI.mp4

07:58

04 - Configuring Cisco Unity Express System Settings and Uses

13 - Intro.mp4

00:58

14 - Demo - Configuring Unity Express Access Privileges.mp4

06:46

15 - Demo - Configuring the Unity Express System Settings.mp4

07:11

16 - Demo Configuring CME and Unity Express Users and Mailboxes.mp4

10:38

17 - Demo - Configuring Unity Express Users and Hunt Groups.mp4

10:29

18 - Demo - Configuring Unity Express Distribution Lists and Reports.mp4

08:49

05 - Implementing Call Routing with Cisco Unity Express Auto-Attendant

19 - Intro.mp4

00:43

20 - Demo - Configuring Unity Express Auto Attendant Scripts.mp4

04:26

21 - Demo - Configuring Unity Express AA Schedules and Prompts.mp4

03:03

22 - Demo - Configuring a Custom Unity Express Auto Attendant Script.mp4

05:31

23 - Demo - Configuring Unity Express Auto Attendant Prompts.mp4

04:25

06 - Troubleshooting Cisco Unity Express Concepts

24 - Intro.mp4

01:01

25 - Demo - Troubleshooting Unity Express MWI Issue.mp4

08:15

26 - Demo - Troubleshooting Calls That Fail When Sent to Voice Mail.mp4

11:44

27 - Demo - Troubleshooting CME and Unity Express SIP Messages and CLI Show Commands.mp4

10:47

Description

Cisco Unity Express gives collaboration admins a quick, convenient way to manage voicemail, auto attendant, and greeting services for remote office users. This course demonstrates how to configure and troubleshoot these features.

What You'll Learn?

In today’s fast-paced world, the ability to communicate using real-time IP voice and video technology is a business necessity. In Deploying Cisco Enterprise Voicemail with Unity Express and MediaSense Server, you'll learn how to configure and deploy voicemail, auto attendant, and video greetings using Cisco Unity Express and Cisco MediaSense. First, you'll see how to configure Cisco MediaSense server to work with Cisco Unity Connection to provide video voicemail greetings. Next, you’ll explore how to deploy IP SCCP phones using router-based Cisco Communications Manager Express and then how to configure Cisco Unity Express to provide voicemail services to end users. Finally, you’ll delve into creating auto attendant scripts that allow callers to locate people in your organization without talking to a receptionist, as well as troubleshooting Message Waiting Indicators (MWIs). When you’re finished with this course, you’ll have the skills and knowledge needed to deploy and manage a Cisco Unity Express voicemail solution.

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Cisco CCNA

Cisco

VoIP

Cisco CCNP

Sean Douglas

Instructor's Courses

Sean Douglas has more than 17 years of experience working extensively with Cisco technology. He didn't always understand how IP networks, voice, and video solutions work. Sean remembers clearly what it was like to start from the beginning, when everything was new and somewhat confusing. Fortunately, he had some exceptional teachers that took the time to explain things in plain terms. He also has an enthusiasm for learning and finding solutions. Sean brings that same passion for learning and enthusiasm when teaching. For the last decade, he has worked as a Cisco Systems Engineer that consults with a variety of clients to design, implement, build from the ground up, and maintain their Cisco Collaboration Solutions. Sean is CCNP in Routing and Switching, Wireless, and Collaboration.

Pluralsight

View courses Pluralsight

Pluralsight, LLC is an American privately held online education company that offers a variety of video training courses for software developers, IT administrators, and creative professionals through its website. Founded in 2004 by Aaron Skonnard, Keith Brown, Fritz Onion, and Bill Williams, the company has its headquarters in Farmington, Utah. As of July 2018, it uses more than 1,400 subject-matter experts as authors, and offers more than 7,000 courses in its catalog. Since first moving its courses online in 2007, the company has expanded, developing a full enterprise platform, and adding skills assessment modules.