Demand and Capacity Management for Operations

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Laurence Gartside

1:06:44

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01 - Introduction

01 - Managing your operational demand and capacity.mp4

01:25

02 - Coping with a big customer order.mp4

02:10

02 - 1. Foundations of Demand and Capacity

01 - What is demand management.mp4

03:51

02 - What is capacity management.mp4

02:03

03 - Supply chain management explained.mp4

01:17

03 - 2. Understanding Operations Capacity

01 - Actual capacity and theoretical capacity compared.mp4

03:11

02 - Causes of lost time and improving operational capacity.mp4

02:39

04 - 3. Capacity Utilization

01 - Balancing demand with capacity.mp4

02:18

02 - The supermarket cashier dilemma.mp4

02:56

03 - The Kingman Law consequences.mp4

03:03

04 - Capacity utilization extremes.mp4

04:39

05 - Forecasting demand and demand planning.mp4

03:18

05 - 4. Managing Demand

01 - Causes of variation of demand and capacity.mp4

03:18

02 - Internal and external demand management.mp4

01:47

03 - Influencing ordering behavior.mp4

04:12

04 - Communication, coordination, and customer collaboration.mp4

03:54

05 - Vendor-managed inventory and vertical integration.mp4

01:45

06 - Demand smoothing through operational improvement.mp4

03:15

07 - Strategic operational decisions for demand planning.mp4

04:06

06 - 5. Operations Capacity

01 - Deciding to increase or decrease capacity.mp4

03:14

02 - Should you change your operational capacity.mp4

02:25

03 - Options to change operational and production capacity.mp4

03:56

07 - Conclusion

01 - Preparing for operational excellence.mp4

02:02

Description

From manufacturing to customer service centers, logistics providers to hospitals; the essence of operations management is to satisfy the market “demand” by creating and delivering valuable products and services with our operational “capacity”.

This course teaches you how to improve your operations through actively managing your demand and capacity. First, go over some foundational concepts and terms. Then, dive into capacity utilization, the dilemmas and trade-offs, and how to forecast and understand causes and consequences of variation and uncertainty. Learn how to manage demand through influencing ordering behavior, communication, operational improvement, and strategic operational decisions. Plus, explore how to make better decisions about when and how to adjust your operational and production capacity. With your learnings from this course, you too can continue on your path to operational excellence!

This course was created by Laurence Gartside. We are pleased to host this training in our library.

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Customer Service

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Operations Management

Laurence Gartside

Instructor's Courses

Helping You Level-Up Your Business OperationsTrainer and Consultant in Industrial and Corporate Business Operations - building high-performance teams, processes and systems.-Operations Management-Business Performance Improvement-Supply Chain, Logistics and InventoryI work with management teams to improve their business systems; bringing structure, practical analysis and direct action to help your team make a big impact, fast.My Training Courses- Operations Management A-Z- Lean Manufacturing A-Z- Supply Chain Management A-Z- Logistics Management: International Freight and Shipping- Inventory Management A-Z- Safety Stock Inventory Calculation- KPIs: Key Performance Indicators- Supply Chain KPIs and PerformanceIn my courses, I teach the most valuable subject knowledge, in the least time, that you can really "use" to enhance your own career and business. All wrapped up with a few goofy jokes, silly stories and inappropriate examples!Industrial Sectors of Experience✔Automotive OEM and Suppliers✔FMCG (Fast Moving Consumer Goods)✔High Value Manufacturing✔Precious Metal Processing✔Job Shop Manufacturing✔Corporate Training✔Public SectorWhether you're looking to become an Operations Manager, land that promotion or give your team the foundations of business operations management. Let me help level-up your career credentials and your teams' Crack On!

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