Customer Support with ChatGPT / AI

Focused View

Chris Haroun,Luka Anicin

3:08:23

15 View

1. Introduction

1. Introduction & How to Take this Course.mp4

01:49

2. Building a Customer Support Chatbot for Your Website Without Code

1. Introduction to Building a Chatbot Without Code (What, Why & How of Section 2).mp4

01:00

2.1 Chatbase Website.html

2. Demo of the Customer Support Chatbot.mp4

08:34

3.1 Datablooz Website.html

3. Building Our First Customer Support Chatbot.mp4

18:30

4.1 State of AI Report.html

4. Exercise on Creating a Chatbot.mp4

00:31

5. Solution to the Exercise on Creating a Chatbot.mp4

04:07

6. Demo of Connecting a Chatbot to Facebook Messenger.mp4

01:37

7.1 Zapier Guides.html

7. How to Connect the Chatbot to Facebook Messenger using Zapier and Chatbase.mp4

09:23

8. Optional Quiz for Section 2.html

3. Creating an AI Based Prioritization and Filtering Ticketing System

1. Introduction to Creating Our AI Ticketing System (What, Why & How of Section 3).mp4

00:58

2. Demo of the AI Based Prioritization and Filtering Ticketing System.mp4

01:55

3.1 Google Sheets Data.html

3.2 Kaggle Data Set for Customer Support Tickets.html

3. Dataset Exploration.mp4

03:51

4.1 API Link 12 How to Find Your API Key.html

4.2 API Link 22 Your API Key on OpenAI (Please log in first).html

4.3 GPT For Work Website.html

4. Introduction to ChatGPT for Google sheets extension.mp4

16:36

5. ChatGPT API and Token System Introduction.mp4

07:44

6. Automating the Whole System Using Zapier, Exercise Included.mp4

08:23

7. Exercise Solution for Automating the Whole System Using Zapier.mp4

04:20

8. Optional Quiz for Section 3.html

4. Automation Email Responses Using AI

1. Intro to Creating AI Based Email Response System (What, Why & How of Section 4).mp4

00:42

2.1 Prompt Text.txt

2. Demo of the Final Automated Email Responder.mp4

02:54

3. Creating Automated Email Responder Using Zapier, Gmail and ChatGPT.mp4

15:34

4. Optional Quiz for Section 4.html

5. Creating Multi-Language Support System

1. Intro to Creating AI Multi Language Support Syst. (What, Why & How of Section 5).mp4

00:52

2.1 Google Sheets Multi Language Support System File.html

2. Demo of the Final Automated Email Responder.mp4

03:45

3.1 Google Sheets Multi Language Support System File.html

3.2 Prompt Text_2.txt

3.3 Prompt Text.txt

3. Creating Automated Email Responder Using Zapier, Gmail and ChatGPT Part 1.mp4

14:24

4. Creating Automated Email Responder Using Zapier, Gmail,ChatGPT Part 2 & Exercise.mp4

10:42

5. Exercise Solution for Automated Email Responder Using Zapier, Gmail and ChatGPT.mp4

02:12

6. Optional Quiz for Section 5.html

6. Optional Section Building Basic and Advanced Prompts

1. Intro. to Creating Basic and Advanced Prompts (What, Why & How of Section 6).mp4

00:49

2. Introduction to ChatGPT.mp4

06:42

3. Introduction to Prompt Engineering.mp4

07:53

4. Role Prompting.mp4

04:24

5.1 Response_Text.txt

5. Few Shot Prompting.mp4

02:09

6. In Style Prompting.mp4

03:36

7. Custom Instructions.mp4

04:59

8. Advanced ChatGPT Features.mp4

07:02

9.1 Google Bard Website.html

9. Googles Bard AI Product.mp4

05:11

10.1 Microsoft Bing Chat Website.html

10. Microsofts Bing Chat AI Product.mp4

04:25

11. Optional Quiz for Section 6.html

7. Course Conclusion

1. Conclusion, Next Steps and Thank You!.mp4

00:50

Description

Learn How to Use ChatGPT to Provide Simple and Quick Customer Service Solutions (No Technology Experience Needed)

What You'll Learn?

Build a Customer Support Chatbot for Your Website Without Code
Build a Customer Support Chatbot for Your Facebook Page Without Code
Create an AI Based Prioritization and Filtering Ticketing System
Learn How to Connect Google Sheets to Your ChatGPT Account, for Quick Customer Support Solutions
Learn How to Connect Gmail to Your ChatGPT Account, for Automatic and Quick Customer Support Solutions
Learn How the ChatGPT API Works
Learn Automation Skills Using Zapier
Create an AI Based Email Response System
Create a Multi-Language Support System Using ChatGPT
Learn How to Create Basic and Advanced Prompts

Who is this for?

Anyone that wants to quickly implement cost effective customer support solutions using ChatGPT.

What You Need to Know?

There are no requirements to take this course (no prior technology or customer service experience is required)

More details

Description
In this course you will learn how to provide affordable and fast customer service solutions using ChatGPT. Please note that no technology experience is required to take this course.
This Course Will Teach You How To:Â
Build a Customer Support Chatbot for Your Website Without Code
BuildÂ Customer Support Chatbot for Your Facebook Page Without Code
Create an AI Based Prioritization and Filtering Ticketing System
Connect Google Sheets to Your ChatGPTÂ Account, for Quick Customer Support Solutions
Connect Gmail to Your ChatGPTÂ Account, for Automatic and Quick Customer Support Solutions
Understand How the ChatGPTÂ API Works
Learn Automation Skills Using Zapier
Create an AI Based Email Response System
Create a Multi-Language Support System Using ChatGPT
Create Basic and Advanced Prompts, including Custom Instructions, In Style Prompting, Few Shot Prompting, Role / System Prompting, How to Use Basic and Advanced ChatGPT, Google Bard and Microsoft Bing Chat Features.
By the end of this course you will know how to quickly implement cost effective customer support solutions using ChatGPT.
This course is taught by AI expert Luka Anicin, who Google developers calls one of the top 150 AI experts in the world. This course is also taught by Chris Haroun, who is an award winning business school professor and best selling business courses instructor.

Who this course is for:
Anyone that wants to quickly implement cost effective customer support solutions using ChatGPT.

User Reviews

Rating

average 0

Total votes0

Focused display

Please join me for my weekly Office Hours Q&A (includes Zoom) on my YouTube channel every Thursday from 8am until 10am Pacific time. Here is my bio thanks: Chris Haroun is the CEO and Founder of the 300+ hour online Haroun MBA Degree Program®. He has sold more than 1,500,000 of his online business & self improvement courses in 12 languages in 196 countries and his courses have been profiled in Business Insider, NBC, Inc, Forbes, CNN, Entrepreneur & on other business news websites. Chris is the author of the #1 best selling online business course called "An Entire MBA in 1 Course®” & many other courses.He’s the author of the book "101 Crucial Lessons They Don't Teach You in Business School®," which Business Insider wrote is "the most popular book of 2016." Forbes called this book "1 of 6 books that all entrepreneurs must read right now."He is the founder & CEO of Haroun Education Ventures, an award winning business school professor, MBA graduate from Columbia University & former Goldman Sachs employee. He has raised/managed over $1bn in his career.He also has work experience at hedge fund giant Citadel, consulting firm Accenture & several firms that he has started, including an investment firm that had a venture capital investment in Facebook several years before the Facebook IPO.He is a frequent guest lecturer at several Bay Area MBA schools including Berkeley & Stanford. He also has an undergraduate degree with a major in Management Information Systems & International Business from McGill University where he is a McGill University Dobson Fellow (awarded for his work mentoring students with start up business models).He has founded several companies & served on the boards of several Bay Area companies & charities, including The LEMO Foundation & Providing Opportunities for Women. His #1 charitable focus is currently building schools in Rwanda and other countries, as well as continuing to provide many scholarships to students all over the world.According to Business Insider "Haroun is one of the highest rated professors on Udemy, so you can expect to be in good hands through the course of your education."He is passionate about education as he believes that all problems can be solved via education. Chris lives in Hillsborough, California with his wife Christine and his 3 sons Andrew, Matthew and Dylan. Chris lives by this quote: “Don’t expect to accomplish your dreams in life unless you help others accomplish theirs first.”

Luka Anicin

Instructor's Courses

Meet Luka Anicin, an internationally recognized expert in AI and Machine Learning. He kickstarted his career as a Computer Vision Researcher and quickly became a leading Machine Learning Engineer at BlueLife AI. His entrepreneurial spirit led him to launch Scooby AI in 2020, and later sell it. Luka had an amazing opportunity to work in Photomath creating OCR algorithm for scanning mathematical tasks, that currently benefits over 280 million students worldwide.Luka founded Datablooz, a global technical project consultancy, helping businesses harness the power of AI. As a passionate educator, he's guided over 300,000 students across 197 countries in understanding complex technical topics. Recognized by Google among the top 150 machine learning experts, Luka is a powerhouse of AI, focused on leveraging technology to transform businesses. Let him be a part of your journey into the realm of AI and Machine Learning.

Udemy

View courses Udemy

Students take courses primarily to improve job-related skills.Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.